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The Counter

4.3

About this business

You could hear the collective cheers echoing through the Koolau Mountains at the announcement of the arrival of this burger temple. The casual setting offers a have-it-your-own-way approach with none of the fast food references. Be prepared to have your socks knocked off at the experience of the burger re-created. You’ll never go back to drive-thru. That can be a good or bad thing. - Lottie Tagupa 

Location details

Kahala Mall, 4211 Waialae Ave, Honolulu, HI, 96816, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3811 reviews
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Christian Kealalo Kahi Hemmings's profile image
Christian Kealalo Kahi Hemmings 
8 years ago

Worst service ever at the Bar! Bartender give me the wrong beer, didn't even offer to fix it. Wanted to order dessert but he decide to give us our check instead, then he realized he gave our check to the people next to us, so he had to figure out how to fix his mistake. With the help of a manager we could pay for our bill. Horrible!!! 

CK Lim's profile image
8 years ago

Many choices to choose from. I love the fact that I can choose to opt Bun and pick different types of greens. I ordered beef and it was excellent! Fried sweet potatoes was fantastic as well. I definitely come back! 

MaryAnn Knoble's profile image
MaryAnn Knoble 
8 years ago

Great wine, food, and service! It's a nice place to stop when you are shopping or just out and about. 

Jennie Lynn's profile image
Jennie Lynn 
8 years ago

I love this place! I eat here around once a month and it never disappoints. 

Travis Boatwright's profile image
Travis Boatwright 
8 years ago

But they let people hold a table while they went shopping and let people wait so I thought that was pretty piss poor. 

Chloe Chung's profile image
Chloe Chung 
8 years ago

very tasty! and some waitress were so kind. 

Panos D Prevedouros's profile image
Panos D Prevedouros 
8 years ago

Thought a/c was uncomforably cold. Burgers prepared the wrong way for the wrong people. Sweet potato fries much worse than in the past. Done with this restaurant. 

Misty York's profile image
Misty York 
8 years ago

The bison burger is really good l, especially when your able to build it yourself. The Nutella, peanut butter banana shake is winnahz also. It's just that the price is ridiculous. I ordered 2 shakes, 1 pb N j kids meal and 2 build your own burgers with fries which came out to $70, what a rip off 

RE Cosmo's profile image
RE Cosmo 
8 years ago

This place was a waste of time. First time there and last time. The food servers just plain sucked ass. Besides the bad service, the burgers came out way off. 40 minutes is NOT the norm...for a burger. 

Frequently asked questions about The Counter

How is The Counter rated?

The Counter has a 4.3 star rating with 811 reviews. 

When is The Counter open?

The Counter is closed now. It will open at 9:00 a.m. 

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