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The Counter

4.3

About this business

You could hear the collective cheers echoing through the Koolau Mountains at the announcement of the arrival of this burger temple. The casual setting offers a have-it-your-own-way approach with none of the fast food references. Be prepared to have your socks knocked off at the experience of the burger re-created. You’ll never go back to drive-thru. That can be a good or bad thing. - Lottie Tagupa 

Location details

Kahala Mall, 4211 Waialae Ave, Honolulu, HI, 96816, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3802 reviews
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Rocky Ramirez's profile image
Rocky Ramirez 
6 years ago

Sooo tasty! Burger and beer after the KoKo hike! 🤙 

Samie Champion's profile image
Samie Champion 
7 years ago

My milkshake was basically just milk with sweetners and the burger was subpar. I guess they bake the loaded tater tots as half of ours were black and a pinch of each side topping is not LOADED. I wouldn’t go back. 

CJ Santos's profile image
CJ Santos 
7 years ago

Some days the only way to turn a bad day around is to sink your teeth into a thick, lean cheeseburger with a slice of raw onion on a crusty Kaiser roll. Had to sub with brioche but it did not disappoint. I’ll be back, next time to make a good day even better. 

Anne Moon's profile image
Anne Moon 
7 years ago

The fact that disabled customers are discriminated against on the basis of their trained and certified assistance animals, in violation of state and federal law, suggests that this isn’t a business which enjoys BEING in business. Definitely worth finding someplace willing to follow the laws to give your money to... 

Nina Michelle's profile image
Nina Michelle 
7 years ago

This place kicked out a woman with a Seeing-Eye Service Dog! I hope they face every consequence for doing so 

Deran Decker's profile image
Deran Decker 
7 years ago

The impossible burger is aptly named. All of the normal burger ingredients were fresh and delicious, but the actual non-meat burger itself greatly exceeded my expectations. It tasted and felt just like meat. If you don't like veggie burgers, you'll love this one, as it really does seem impossible. 

Jane Generic's profile image
Jane Generic 
7 years ago

Enjoyed the Impossible Burger. Service was fast and friendly. Not left wanting. 

Keith Novembre's profile image
Keith Novembre 
7 years ago

Great service, great food. Best burger spot on the island. 

Teresa Lopez Trevino's profile image
Teresa Lopez Trevino 
7 years ago

Enjoyed super delicious burgers. Restaurant has a great vibe & service was excellent. Plus it's close to our neighborhood of Hawaii Kai which is convenient when we don't want to make the trip into Waikiki. Looking forward to our next visit. 

Frequently asked questions about The Counter

How is The Counter rated?

The Counter has a 4.3 star rating with 802 reviews. 

When is The Counter open?

The Counter is closed now. It will open at 9:00 a.m. 

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