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The Cell Phone Guy

3.7

About this business

The Cell Phone Guy is a locally owned business in Sioux Falls, SD. It was started in June of 2009 with the intent to be the quality leader in the used cell phone and cell phone repair market in the Midwest. With the cost of new cell phones continuing to rise, the secondary market is gaining popularity. It just makes sense to repair a cell phone with quality parts over buying a new cell phone. The Cell Phone Guy started out as a one man shop, and has grown into a network of technicians and salesmen that know exactly what it t... read more

Location details

3506 W 41st St, Sioux Falls, SD, 57106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,008 reviews
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Sammie L.'s profile image
8 years ago

I will never recommend this place to anyone please try to stay away as much as possible i feel like i'v been scammed the charge me over $100 for the labor and they weren't able to fix my phone. 

Eric D.'s profile image
8 years ago

Guaranteed sim cards, but they do not work with 4g LTE for straight talk. On attempting to go in and refund they refuse. Read their sales slip carefully... And you will be surprised how many ways they will screw you. There was no notification prior to purchase that there is not refunds... Previously purchased 2 phones and they both lasted a good 60 days... 

Erica S.'s profile image
9 years ago

Never buy from The Cell Phone Guy! They did not inform me of the no return policy, and would not let me return a phone my 15 year old daughter bought one day later. Completely unethical! 

Bridget S.'s profile image
Bridget S. 
10 years ago

AVOID AT ALL COST. JOSH H (SALES ID 41895) RIPPED OF MY 15 YEAR OLD SON. YOU CAN BUY A REFURBISH PHONE ON LINE CHEAPER THAN WHAT YOU WILL END UP PAYING HERE. WE PAID OVER $500 DOLLARS AND DON'T HAVE A CELL PHONE CHARGER TO SHOW FOR IT!! WHEN WE HAD A PROBLEM WITH THE CELL PHONE HE STATED HE WOULD NOT GIVE HIM A REFUND AS STATED ON THE RECEIPT. WHEN ASKED WHY THIS INFORMATION WASN'T POINTED OUT TO US BEFORE SIGNING, HE STATED, "YOU DIDN'T ASK." WILL BE FILING A REPORT WITH CONSUMER PROTECTIONS. 

Gary P.'s profile image
10 years ago

Very good. We tried another repair shop they should they could not fix the charging port on my phone. They couldnt but The Cell Phone Guy could. 

Reba L.'s profile image
10 years ago

I had the worse experience with this repair shop. They didn't correctly estimate time of repair, instead it took twice as long as originally quoted. Because they grossly under estimate the time they did a shotty job to keep me from calling. The repair tech failed to fully secure the glass on screen that it eventually started collecting humidity and trapped air. Do yourself a favor, go somewhere else or buy a new phone. I will never bring my phone there and I won't recommend this to fix anything. 

Cain A.'s profile image
11 years ago

If you want a place were the people are ever-ready to help you with such an enthusiastic, professional spirit... The cell phone guy is the place! :) they are phone-fixers and they are there to help out in the best way they can!!! I sent my iPhone there and it came back better! 

Tyler C.'s profile image
11 years ago

I went in at 6:45 pm only 15 minutes before they closed. I was still able to get my iPhone 4s power button fixed before they closed. Amazing service.....I live out of town and these guys got it done in 15 minutes. 

Christi C.'s profile image
Christi C. 
11 years ago

My daughter had a variety of issues with her iPhone 4S. We had a previous experience with another shop in town that was less than satisfactory. We decided to try The Cell Phone Guy. WOW! They knew their stuff and were able to explain it in a way that we understood the problems. They presented all the the options for repair and were courteous to boot! I hope my family does a better job of protecting their phones, but if something does happen I know that The Cell Phone Guy will be my next stop! 

Frequently asked questions about The Cell Phone Guy

How is The Cell Phone Guy rated?

The Cell Phone Guy has a 3.7 star rating with 1,008 reviews. 

When is The Cell Phone Guy open?

The Cell Phone Guy is open now. It will close at 6:00 p.m.  

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