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The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute

4.5
  • Columbus, OH

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460 W 10th Ave, Columbus, OH, 43210, United States

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4.51,853 reviews
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Sarah Ozzie Cooper's profile image
Sarah Ozzie Cooper 
4 years ago

I am extremely annoyed with how poorly my brother is being taken care of after his surgery . And how it shouldn’t take almost 12 hours to receive pain medication . I really hope you guys do a better job because the job that is being done now is absolutely horrible 

Business response:

Hi Sarah, we're concerned to hear this and would like to learn more. Please give our Patient Experience team a call at 614-257-2310 so they can discuss this with you further. Thank you. 

Carolina Medina-Nava's profile image
Carolina Medina-Nava 
recommend  Recommended
4 years ago

Great doctors reasonable prices! 

Brenda Kay Mayfield's profile image
Brenda Kay Mayfield 
4 years ago

My daughter has laid in there for over 25 hours with accute appendicitis and NOTHING is being done except having pain meds pushed. She's literally suffering and thinking she's going to die. She's in a life threatening situation and OSU doesn't care!!! 

L.S. Wolfe's profile image
L.S. Wolfe 
4 years ago

I was barely able to walk through the doors and was not asked if I needed a wheelchair, even after making it very clear that I, someone with a spinal injury, am in more pain than I have felt in my life. Ended up having to ask for one, which ended up bring extremely broken. I came in with full body pain with an added sharp pain in my left side and severe diarrhea, vomiting, and numb, tingly hands, and haven't eaten in 4 days (to keep it short). I was left in the lobby for 5 hours before I finally just left. THEN they tell me ... read more

Business response:

Hi L.S., we're concerned to hear this and would like to learn more. Please give our Patient Experience team a call at 614-293-8944 so they can discuss this with you further. Thank you. 

Shirley Meredith's profile image
Shirley Meredith 
recommend  Recommended
4 years ago

Very caring and thorough. 

Joy Bonham Robinson's profile image
Joy Bonham Robinson 
recommend  Recommended
4 years ago

It was great to see vets that really care. My little Sampson has a back problem. They were so thorough and caring. Made myself and Sampson feel so much better. Even though we did have to pay in advance I was told we have a credit on our acct which we can use when he’s rechecked next month. Thank you OSU! 

Tina Sallas McNabb's profile image
Tina Sallas McNabb 
4 years ago

If I could give this place a zero, I would! If you have something seriously wrong, do not go this hospital!! Your life depends on it. 

Business response:

Hi Tina, we’re concerned to hear this and would like to learn more. Please give our patient experience team a call at 614-293-8944 so they can discuss this with you further. 

April Chaffin's profile image
April Chaffin 
recommend  Recommended
4 years ago

My Autistic son has received the best care here. Every staff member has been understanding, caring, and accommodating to his disability. I can’t thank them enough for being inclusive. 

Business response:

Thank you for the kind words, April! 

Melissa Clouser West's profile image
Melissa Clouser West 
4 years ago

I have never seen a vet or veterinarian hospital so worried about payment before the care of an animal in my life! We gave them $300 before they even ask the problem with the animal and then they were rude for no reason, making us feel as if our animals issues weren’t as important them most and not taking time to ask any questions, left us sit for 3 hours because they wrote our number down wrong, when we finally ask what was going on, it was AGAIN all about the money and Luke pulling teeth to find out what was going on with ... read more

Frequently asked questions about The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute

How is The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute rated?

The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute has a 4.5 star rating with 1,853 reviews. 

When is The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute open?

The Arthur G. James Cancer Hospital and Richard J. Solove Research Institute is open now. It is open 24/7. 

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