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That Special Touch

4.8

About this business

That Special Touch is an all-inclusive bridal store stocking an exuberant collection of outfits for brides, Groom, Flower Girls and Bride's mother. Find a vibrant selection of dapper tuxedos, lovely gowns and a lot more at That Special Touch. 

Location details

544 Washington St, Columbus, IN, 47201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8445 reviews
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Lora Small-Maiden Lucas's profile image
Lora Small-Maiden Lucas 
7 years ago

i believe the owner(or an employee) knowingly let my granddaughter walk out of there with a dress 12 inches too long and did not make sure for the price, that her dress would be ready for prom....this store is all about the MONEY 

Business response:

Lora, we are sorry you were not happy with your granddaughter's prom dress being too long. ALL designer dresses are made long to accommodate very tall girls. This is also true with Bridal gowns, bridesmaid's dresses and prom dresses. We always tell all of our customers that they will most definitely need alterations (most usually a hem for sure). You came in asking for a refund several weeks after she purchased the dress because it was too long. As with any Boutique, all sales are final. Again we are sorry that you are unhap... read more

Emily England's profile image
Emily England 
7 years ago

I'm so glad I decided to get not only my dress, but my bridesmaid dresses and tux's here! ��� 

Business response:

Thank you Emily! We had so much fun working with you and Hillary along with your family & friends! 

Carrie Cohoat's profile image
Carrie Cohoat 
7 years ago

They are all AMAZING! I had no idea what I wanted in a wedding dress and they were so patient and fun when assisting me in finding the perfect wedding gown! I am even getting my bridesmaid's dresses here too! :) I would highly recommend shopping here first for your wedding and bridesmaid's dresses! 

Business response:

We have all thoroughly enjoyed working with you Carrie! We are so happy that you had a wonderful experience! We look forward to seeing you again soon! 😊 

Dylan Peters's profile image
Dylan Peters 
7 years ago
Cailyn Arnholt's profile image
Cailyn Arnholt 
7 years ago
Leslie Jon Mills's profile image
Leslie Jon Mills 
7 years ago

What a wonderful experience. We will definitely go back when the next daughter is looking for a dress. 

Business response:

We are so happy you had a wonderful experience! Olivia is going to be a bride! 👰🏻 

Lindsay Wyatt Goddard's profile image
Lindsay Wyatt Goddard 
7 years ago

Loved my many experiences at "That Special Touch". All of the ladies are very knowledgeable and attentive. Would recommend to anyone looking for a special occasion dress or tux rental. 

Michelle Richardson Williams's profile image
Michelle Richardson Williams 
7 years ago

We purchased my daughter's wedding dress off the rack 18 months before her wedding. We found the perfect dress at the perfect price and she had to have it! Her wedding was April 22nd and we loved it that day even more than we did 18 months ago! Thank you and your staff for taking the time to make sure we got her the PERFECT dress! (photo in comments) 

Business response:

Absolutely beautiful! ❤️We are so happy you & your daughter had a great experience! Thank you so much for sharing! 

Laura Gahimer Matney's profile image
Laura Gahimer Matney 
7 years ago

Heather and Maggie were so wonderful helping my daughter with prom gowns! 

Frequently asked questions about That Special Touch

How is That Special Touch rated?

That Special Touch has a 4.8 star rating with 445 reviews. 

When is That Special Touch open?

That Special Touch is closed now. It will open tomorrow at 9:00 a.m. 

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