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That Special Touch

4.8

About this business

That Special Touch is an all-inclusive bridal store stocking an exuberant collection of outfits for brides, Groom, Flower Girls and Bride's mother. Find a vibrant selection of dapper tuxedos, lovely gowns and a lot more at That Special Touch. 

Location details

544 Washington St, Columbus, IN, 47201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8445 reviews
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Chad DeBord's profile image
Chad DeBord 
7 years ago
Rosemary Albright's profile image
Rosemary Albright 
7 years ago
Jessica Hunter Nash's profile image
Jessica Hunter Nash 
7 years ago

We arrived without an appointment just to look around. Betty immediately made us feel right at home and comfortable. I am so glad we went as we found The One and left with a very happy bride! 

Business response:

We are so happy you had a great experience! Let us know if we can be of any further assistance! 😊 Thank you so much! 

Tricey Smith's profile image
Tricey Smith 
7 years ago

The staff was extremely rude to us because we were walk ins. They made the bride feel unwelcomed. 

Business response:

I am so sorry this happened Tricey. I was unaware of this incident. We do our best to accommodate every bride/customer that walks through the door as best we can whether they have an appointment or if they just "walk in" without an appointment. We strive to make every bride feel welcome. We do encourage appointments for Bridal customers to make sure we have a dressing room available so that the bride and her guests have a wonderful experience. I'm not sure who helped you the day you came in, but I can assure you that this is... read more

Leah Fulp Weaver's profile image
Leah Fulp Weaver 
7 years ago

My Husband and I had an excellent experience at That Special Touch! I purchased my wedding dress here and he rented his suit. They were very professional and we were happy to be able to support a local business. Highly recommend. Traci went above and beyond making sure I found the perfect dress. 

Business response:

We are so happy to hear you had a great experience Leah! 😊 

Lisa Harden's profile image
Lisa Harden 
7 years ago

Wonderful experiences at That Special Touch! We purchased my daughter's dress for both her Jr & Sr prom from Traci. We even had her date get his tux there. The staff goes above & beyond to help find the perfect dress for your special occasion. Prices are reasonable and delivery was faster than expected. They even steamed her dresses right before prom which was very thoughtful of them. Very appreciative as my daughter & her boyfriend looked stunning on prom night! Highly recommend going to That Special Touch for any special o... read more

Business response:

Thank you Lisa! We are so happy you had a great experience! Thank you so much for your business! 😊 

Madie Shehan's profile image
Madie Shehan 
7 years ago
Mackenzie Agnew's profile image
Mackenzie Agnew 
7 years ago
Robyn Russell Agnew's profile image
Robyn Russell Agnew 
7 years ago

Frequently asked questions about That Special Touch

How is That Special Touch rated?

That Special Touch has a 4.8 star rating with 445 reviews. 

When is That Special Touch open?

That Special Touch is closed now. It will open tomorrow at 9:00 a.m. 

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