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Tgi Fridays
- American
- Rockland, DE
About this business
In Manhattan in 1965, there was no place where people could go out to meet friends and make new ones in an environment that was at once both relaxed and yet exciting. Then, Alan Stillman opened Fridays as a way, he said, "to meet Pan Am stewardesses." Suddenly, there was a place with great food, new and exciting drinks and an electric energy. A place where bartenders mixed the environment just as well as they mixed drinks. In short, a place like nowhere else. Today, Fridays in Wilmington, DE is still America's most iconic ba... read more
Location details
301 Rocky Run Pkwy, Rockland, DE, 19803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had early dinner here. Service was horrible. Food took more than 30 minutes to come out. Waitress put food on table and walked away. While waiting for our food, servers brought different customers food to our table 3 different times. The hostess and other servers were mingling around the front door, which was by our table and were very unprofessional. One of the managers was dressed unprofessionally. Servers brought out food without a tray multiple times and dropped food on the floor and the plates were touching their body. ... read more
Business response:
We are very sorry about all of this, Erica. That is not the TGI Fridays experience we want you to have. We appreciate you letting us know so we can improve future guest experiences. If you'd like to speak to us more on this, please give us a call at (302) 479-7170 during business hours. Thank you for your input. Hope you have a great rest of your week, Erica! :)
Excellent customer service by the server and the manager, who was working with the new hire.
Business response:
Hi Irving - we are so glad you had a great experience with us and we hope to see you again soon! Have a great weekend, Irving! :)
I am a regular there put it has went down hill service was poor and no on seemed to care to I'm going to take my business elsewhere .
Service is bad now new management & bad service smh I used to love it there
It was cool my food came fast and the drinks was cold
Business response:
Hi Sea - we are so glad you had a good experience with the service and food! Thanks for coming in and have a great week, Sea! :)
Me n my fiance came in for some drinks n appetizers on Sat afternoon. Coming in there was no hostess there and it took her few minutes to actually approach us for a table. She wasn't clear if we were to follow her or not but we did, got to the table it was a confusion to where we were supposed to be sitting with another waiter. She than walked away never gave us menues or said anything about who or how long it would be. Our waitress who seemed very busy n overwhelmed seen us just sitting there as she walked by and told us sh... read more
Business response:
Hi Jennifer - we are very sorry for the unsatisfactory service you and your fiance had with us. We will take your comments into consideration for improvements on future guest experience. If you'd like to talk to us more about this, please give us a call at 302-479-7170 and speak to our manager. We are glad you enjoyed your drinks. Thank you for your feedback and have a great week, Jennifer.
Service wasn't great, endless apps weren't endless they acted like they didn't want to bring more. Waitress was rude. Just wasn't a good experience won't be back
Frequently asked questions about Tgi Fridays
How is Tgi Fridays rated?
Tgi Fridays has a 3.7 star rating with 2,159 reviews.
When is Tgi Fridays open?
Tgi Fridays is closed now. It will open on Monday at 9:00 a.m.
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