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Texas Steakhouse & Saloon

3.5

About this business

Texas Steakhouse & Saloon is a casual dining Steakhouse. Our menu is full of appetizing items with an emphasis on steaks. We also have award winning ribs, fresh seafood & chicken, as well as a variety of garden fresh salads, appetizers & homemade desserts. We pride ourselves in serving a great meal with value & variety in a family friendly environment. 

Location details

103 Alex Ln, Charleston, WV, 25304, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5642 reviews
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Fonda Mullins Crites's profile image
Fonda Mullins Crites 
7 years ago

My husband and I haven’t been here for over a year. We were seated quickly and our waitress was great. She brought refills before we needed them and was very nice and knowledgeable about the menu. We started with the Queso & Chips. It was good, except it could have had a little more taste. I remember it being much better before. Our dinners were great. I had the Texas Iron Skillet and it was awesome! It was a lot of food, and it was seasoned very well. It’s the best Iron Skillet I’ve ever had....anywhere! My husband had the ... read more

Linda McMillan's profile image
Linda McMillan 
recommend  Recommended
7 years ago

We were traveling from KY and stopped in to eat Food was excellent. Steak was very tender and had a great flavor. We had to wait 25. Minutes to be seated when the place was over half empty and apparently that is the way it always that way But the FOOD WAS GREAT 

Lea Ann Anderson MacDonald's profile image
Lea Ann Anderson MacDonald 
7 years ago

It was okay. On the positive side, we sat at the bar, beer was good & cold, bartender was friendly, food came out in a reasonable amount of time. On the negative side...i got sick as a dog!!! If we go back through that area, I'll just drink my supper & won't order any food!!!! 

Business response:

We apologize if something was wrong, I’m glad you loved our drink selection, if you would like a member of our management team to speak with you please send us a private message, we would love to hear from you! 

Latasshia Davenport's profile image
Latasshia Davenport 
7 years ago

Our food n experience was awful!! The server went on break in the middle of if meal. Our steak was tough n well done after ordering medium well. After a hour of making a medium well steak for me my daughter n sister. They didn't even offer a discount!!! Terrible service!!!!! 

Tracey McCann's profile image
Tracey McCann 
7 years ago
Kristy Cobb's profile image
Kristy Cobb 
7 years ago

Got seated fast. Slow to get our drinks. Took forever to get our food. My mom ordered a second glass of wine took 30 minutes to get that. My crab cake was bunt on one side had to ask for my side and when it came it was cold. Server was horrible barely checked on us. The only good thing that was there was of course getting to have dinner with my mom and the blossom petals. � Update � The assistant manager talked to me about my experience there and did everything in her power to fix it. That means allot to me. Everywhere can h... read more

Business response:

We are very sorry that your visit with us was not a good one, I would love to speak with you, could you send us a private message? 

Bruce Hughes's profile image
Bruce Hughes 
7 years ago

Service was great our. Waitress was very nice and friendly and the food was great steak was very tender cooked rite potato and salad was fresh also and the drinks never ran dry will eat here again 

Stefanie Moles Elliott's profile image
Stefanie Moles Elliott 
7 years ago

Rudest staff I've ever encountered. Can not seem to get orders correct, then the management blames you. This is not the first issue I've had there, but it is definitely the last. 

Melanie Ann's profile image
Melanie Ann 
7 years ago

Frequently asked questions about Texas Steakhouse & Saloon

How is Texas Steakhouse & Saloon rated?

Texas Steakhouse & Saloon has a 3.5 star rating with 642 reviews. 

When is Texas Steakhouse & Saloon open?

Texas Steakhouse & Saloon is closed now. It will open tomorrow at 9:00 a.m. 

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