Texas Roadhouse's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Texas Roadhouse

4.4

About this business

At Texas Roadhouse in Jackson,MI we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers to o... read more

Location details

1051 Boardman Rd, Jackson, MI, 49202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.44,880 reviews
Select a rating
Jon Geyer's profile image
Jon Geyer 
8 years ago

The service was terrible. The waiter couldn't our right. Byou thetimthe time I gothink my Chicken Caesar salad itwit was a grilled Chicken. I don't think the waiter even knew what I wanted 

Business response:

Jon Geyer , we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672. 

Lori Trammell Bregg's profile image
Lori Trammell Bregg 
8 years ago

Not a good place to bring a group! Was all put in booths separate from each other! Food was good service was great! Just not group friendly 

Business response:

Lori Trammell Bregg , we are sorry you didn't enjoy your visit with us. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672. 

Tiffany Hawkins's profile image
Tiffany Hawkins 
8 years ago

Tha Waitress Was Amazing, Always On Top Of Everything. Very Family Friendly Atmosphere, My One Year Old Son Loved It. Food Was Great, Just All Around a Great Place To Dine. 

Business response:

Tiffany Draper , Thank you for the kind words. We hope to see you again soon! 

Sheri Clark's profile image
Sheri Clark 
8 years ago

Always enjoy our experience here!!! The food and service is always exceptional! Becca is usually our waitress and she is beyond fantastic!� 

Krystil Williamson's profile image
Krystil Williamson 
8 years ago

I've been here a few times, but when I went for dinner tonight I was overly pleased with the service I received from Chelsea C! She was prompt with bringing the food, kept the table cleared of dishes, and made sure we always had refills. She was also personal and even made it a point to let the kitchen staff aware of my food allergy so all the baskets were clean when making my food. Couldn't have been more pleased! � 

Annette Golombeski's profile image
Annette Golombeski 
8 years ago

We went to Texas Roadhouse last night and it was very disappointing. My prime rib was very tough, the corn and potatoes were cold. My son ordered a 16 oz rib steak and baked potato and he got a 12 oz steak and his potato was hard ( over cooked ) to the point he couldn't eat it. The daughter ordered a 12 oz rib steak and the cooks switched both steaks and gave them to wrong person. The waitress giggled and said sorry and agreed the kitchen screwed up. But nothing was done to fix the hard potato, cold vegetables or mixup on st... read more

Business response:

Annette, thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here so we can gather specific details about your visit: http://spr.ly/61818snC7 We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service. 

Penny Lutjens Messner's profile image
Penny Lutjens Messner 
8 years ago

Great food but our waiter Saturday night didn't seem like he wanted to be there til the check came and then perked up thinking he was gonna get a big tip, would have if he would have been a better server and we didn't have to ask for silver ware, tarter sauce for fish and our coffee warmed up 

Linda A Piekarski's profile image
Linda A Piekarski 
8 years ago

I was vacationing in Jackson Michigan, and wanted to treat my sister to a good steak dinner. We had the best time. Will make Texas steakhouse a new tradition. 

Chris Stephens's profile image
Chris Stephens 
8 years ago

Place is always great but I alway go to bed after cause I'm so full lol 

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.4 star rating with 4,880 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com