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Texas Roadhouse
- Steakhouses
- Chesapeake, VA
About this business
Located inside the Battlefield Boulevard Shopping Center, Texas Roadhouse is a famous steakhouse. Delicious hand-cut steaks, freshly baked bread, chilled beer and margaritas feature the menu here.
Location details
1546 Sam's Cir, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was my first time there. And I ordered a steak, shrimps, corn, and mash potatoes. Let's just say all I ate was my shrimps, some rolls, and peanuts. My steak wasn't cooked right. I had to keep sending it back and by the 3rd time I just said forget it. I don't want it anymore. The stuff acted like they had short term memory. I had to keep repeating myself to them. Yes I said them cause I had 3 I mean 3 different waitresses. And don't get me started on the so-called manager. Omg she didn't care how many times my food wasn't ... read more
Business response:
Shevette Clemons, thank you so much for the feedback. We are very sorry you didn't enjoy your experience. If you'd like us to look into your experience further, please reach out to us with additional information here: https://www.texasroadhouse.com/contact-us/form
The serviced sucked big time no one paid attention from the waitress to the manager,had to send a steak back 3 times dealing with 3 different waitresses for it still to not come out right do the Chefs in the kitchen not know what is a well done steak if not they should learn or be replaced I bet cooperate knows what well done means!!!
Business response:
Bo Knows Wright, thank you so much for the feedback. We are very sorry you didn't enjoy your experience. If you'd like us to look into your experience further, please reach out to us with additional information here: https://www.texasroadhouse.com/contact-us/form
The service was bad we had to send a rib-eye steak back 3 times. I didn't even want it after the 3rd time and the manager act like she had a attitude. I asked for a well-done butterfly cut steak and it came back medium rare and it was not butterfly cut.The people behind me got way better customer service and we All had the same manger .she had the nerve to tell them that "well we will give you guys new steaks and Discount Ticket" I didn't get the same service and it was with the same manager so it was the worst birthday ever... read more
Absolutely love this place! The staff are always accommodating and friendly. The food is outstanding and they have the best flavored steaks in town! These guys do an outstanding job as a team.
Great service, very good food. I wouldn't hesitate a second to revisit this location.
It has always been good in the past !!!! This visit service was ok at best and food was not right when reached the table after at 45 min wait after order was placed . I will not return.
We had a great time! Food was excellent, service very good , waitress very attentive! We were celebrating my birthday....will definitely go often, love those rolls!!
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.2 star rating with 6,873 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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