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Texas Roadhouse

4.4

About this business

Location details

1019 Parkway, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,956 reviews
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Brent Hamlin's profile image
Brent Hamlin 
10 years ago

Terrible hostess, horrible service. No rolls lousey tea and a waitress that seemed to be lost in space. Never again, Texas roadhouse, you should be ashamed!! 

Laura Buckelew Sherman's profile image
Laura Buckelew Sherman 
10 years ago

We had a great experience and the food was wonderful. Our server, Jon was on top of it and has the perfect personality and sense of humor. We ate some great food on this trip but Texas Roadhouse was the favorite! Will be back! 

Leroy Mays's profile image
Leroy Mays 
10 years ago

No rolls no pick your own steak out act like too damn lazy 

Gunner Prins's profile image
Gunner Prins 
10 years ago

It was a very tought, stringy steak. The server was fine. Logan's does a better job around here. Texas road house at in Gatlinburg was a disappointment. 

Miriam Lugo's profile image
Miriam Lugo 
10 years ago

I loved the food, the place was crowded and service a bit slow, but the wait paid off..... 

Gary Balch's profile image
Gary Balch 
10 years ago

Loved the ribs they fall right off the bone n is delicious 

Rachael Wollard's profile image
Rachael Wollard 
11 years ago

Absolutely delicious! Great service by our server Casey and amazing food that came out at the perfect moment throughout the entire meal. 

Izzy Grayson's profile image
Izzy Grayson 
11 years ago

Love this place. We eat every year. Never had a bad dish and service is awesome. 

Jamie Hoelscher Irish's profile image
Jamie Hoelscher Irish 
11 years ago

We were two hours away called ahead for a table to make sure they took call-aheads, drove the two hours and then were told they don't take reservations, so we waited...and waited. The food was good, but orders were wrong and we waited forever at each stage. The bills were incorrect too. This is probably the worst service I've ever had. 

Business response:

Thank you for bringing this to our attention, Jamie Hoelscher. We pride ourselves on providing legendary service to all of our guests so are sorry that we did not live up to this standard on your visit. Please give our guest relations team a call at 1-800-TEX-ROAD so we can learn more about your visit and make things right. 

Frequently asked questions about Texas Roadhouse

How is Texas Roadhouse rated?

Texas Roadhouse has a 4.4 star rating with 2,956 reviews. 

When is Texas Roadhouse open?

Texas Roadhouse is closed now. It will open at 9:00 a.m. 

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