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Texas Roadhouse
- Steakhouses
- New Berlin, WI
About this business
At Texas Roadhouse in New Berlin,WI we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers t... read more
Location details
15425 W, Rock Ridge Rd, New Berlin, WI, 53151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used to be our FAVORITE place to go for a good steak at a decent price. Recently the service and food has been not up to par. Serving portions are smaller. Our most recent visit and past few times our salad croutons were burnt as were our steak fries for our kids' meals. The onion blossoms seem significantly smaller now. The music is always way louder than it needs to be! It's difficult to carry a conversation within our own table. We recommend Texas Roadhouse to others often! Hope the service and food improves!
it was our first time here and we loved it from beginning to end our server was excellent the food super good we definitely going to come back soon
Will never go back again. Used to enjoy this restaurant but it seems every time we've gone over the past few years it's gotten worse every time. 15+ Minute Wait to be seated even with calling ahead. At least 45 minute minute wait for food after ordering. One salad was ordered specifically without tomatoes, when it came out tomatoes were in it. A BBQ chicken was ordered with sauce to be on the side but it was smothered with BBQ sauce, an applesauce dish had a chunk of mold in it, and a steak was ordered to have a pink but cam... read more
Two meals wrong and the manager insulted us with a free appetizer on our next visit. We gave the coupon to a young couple waiting for a table. The manager proceeded to take the coupon from this couple and told them it wasn't theirs. Unbelievable.
Business response:
Carla Biesma Schmidt, thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here so we can gather specific details about your visit: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
5 stars We had a great meal & our server was great in every way. Fun etc. Good times with my family.
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.3 star rating with 4,187 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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