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Texas Roadhouse
- Steakhouses
- Reno, NV
About this business
Location details
150 Damonte Ranch Pkwy, Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So the meat was not cooked to order the green beans only tasted like salt meat the Caesar salad was drowned in dressing and was ranch worst place ever by the end they were having people people stand at the dirty tables until they get cleaned no social distancing and the hostesses 6of them just standing around the front and not helping clean tables
Business response:
Jennifer, thank you for your comment. We'd like for you to get these details to Guest Relations so they can help. Would you please paste what you have in your post from here into our form. https://www.texasroadhouse.com/contact-us/form or call us at 1-800-839-7623
Recommendedservice was excellent and food and drinks were very good
waiter wasnt all that great, didnt cook my steak the way I said, had to send it back but it was good.
Business response:
Connie we're so sorry to read this. Letting our guests down is never our intention. We sincerely appreciate you taking the time to let us know how we can improve.
Good food for a chain restaurant. 👍🏻🥩 service was great 👍🏻Mark was very efficient 👍🏻
Business response:
Fish Thank you so much for taking the time to let us know you enjoyed your visit with us!
best customer service ever...
Business response:
Tela that’s what we like to hear! Come back soon!
Terrible terrible service,each time we have “Reservations” We still have to wait for over an hour as our reservations were at 7o’clock On more than one occasion and we didn’t get to be seated till 9 o’clock or later.The reservations were a joke and the girls that run the check in service are ignorant & rude I do not recommend this restaurant at all,The management is just as rude and ignorant and they do not respect people’s time at all stay away if you value your time
Business response:
Victoria We are so sorry about this. We are still improving our processes during this unprecedented time. Letting our guests down is never our intention. If you would like to provide more details about your recent experience, please contact us here: https://www.texasroadhouse.com/contact-us/
Business response:
Logan we are so sorry to hear about your visit with us. Letting our guests down is never our intention and we want to make it right. Please call 317-588-6271.
the food was not cook right. Took over a hour and a half to get in there. Then took forever to get drinks and rolls. we had a front end girl come help us more then the waiter.Chicken was raw . The steak plate was full of blood. Not good at all. 1 star for everything beside the girl that helped us. 5 stars for That girl up front. Do not go here bad service.
Business response:
Aaron we are so sorry to hear about your meal and service while dining with us. Letting our guests down is never our intention and we want to make it right. Please call 317-588-6271.
The food was awesome!! The drinks were awesome also!!!
Frequently asked questions about Texas Roadhouse
How is Texas Roadhouse rated?
Texas Roadhouse has a 4.5 star rating with 6,272 reviews.
When is Texas Roadhouse open?
Texas Roadhouse is closed now. It will open at 9:00 a.m.
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