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At Texas Roadhouse in Clarksburg,WV we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down -- well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse -- our fun is too! From our line dancers t... read more
290 Emily Dr, Clarksburg, WV, 26301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My all time favorite restaurant!!! Always great!!!
Service was slow getting food out however the waitress did a great job. Food was great.
Arrived around 4:30, we were told they just had to clean off a table and we would be seated, our party was only 3 people, she even took our name for seating;. We stood there and watched while they took back SIX other parties who came in AFTER us! The parties ranged from 2 people to 5 people. We we're quite unhappy and left! Seriously, SIX parties!! We could understand being skipped over once, maybe twice, but SIX?! And we informed them they had skipped us! Never going back...
Business response:
Nichole Rector , thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here so we can gather specific details about your visit: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
Wait time was ridiculous even with call ahead seating, we waiting for over a half hour, had a family of 6 and they tried to sit us apart, waitress asked what was wrong we explained that we were having a family dinner and wanted to sit together, so we had to wait again for a table to ready. Once we sat and ordered, our food was either dry or not cooked to order. We will not be going back.
Business response:
Michelle Jurasko , we are sorry you didn't enjoy your visit with us. We typically provide Legendary Food & Legendary Service, but it sounds like we fell short for you. We'd like the chance to learn more, please give our Guest Relations team a call at 1-877-426-3672.
I wish I could give 0 stars, I have frequented this place for YEARS and it’s embarrassing how much of a crap show it has become. I’ve left in utter disgust twice this week already (it’s Wednesday) and I have $75 in gift cards that were a Christmas gift that I have given away cause I will never subject myself to these experiences again. Please someone pay attention to this and address the chaos that seems to be going on all the time and make it so no one else goes trough what I’ve gone through.
Business response:
Brad Wilt , thank you for your comment. Your experience is not what we expect from a visit to our store and we'd like to get to the bottom of what went wrong. Please connect with us here so we can gather specific details about your visit: https://www.texasroadhouse.com/contact-us/form We are so sorry we didn't provide you with our typical Legendary Food and Legendary Service.
Texas Roadhouse has a 4.3 star rating with 4,209 reviews.
Texas Roadhouse is closed now. It will open at 9:00 a.m.
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