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Tesla
- Automotive
- Bartlett, TN
About this business
Service Hours: Monday-Friday 0800AM-0500PM
Location details
3020 N Germantown Pkwy, Bartlett, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"I am deeply dissatisfied with my recent experience at Tesla. The customer service I received was shockingly poor — staff members were rude, inattentive, and dismissive of my concerns. This is not only unprofessional but also completely unacceptable for a company of Tesla’s stature. I am seriously considering filing a formal complaint with the appropriate consumer protection authorities if this matter is not addressed promptly."
It shouldn't take two months to get a passenger door to open. No return calls. Same day rescheduling and we live over 209 mi. away
This Tesla is a joke!!! I scheduled a 48 hr demo over a month ago since it was the first available time. Now less than 24 hrs before and 15 minutes before they close I get a voicemail saying they don’t offer 48 hr demos here. Wow only confirmed with Tesla two days ago to make sure everything was good and they had all my info needed. Why would I want to spend money with a company that can’t get there crap together. Might be a great car but your customer service is so bad don’t want to take a chance once I have a vehicle. Too ... read more
I bought a used 2023 Model Y here in early June. The delivery representatives were very responsive and explained things well. The delivery instructions from the app were a little misleading and told me to find the car in the parking lot instead of going to the desk. It seems like a good car, so far with no significant issues except for the road noise, which I’m told is inherent to the model Ys made before the Juniper model. I deduced that it had HW4 based on the VIN number, but they did not confirm this information for me un... read more
Frequently asked questions about Tesla
How is Tesla rated?
Tesla has a 3.3 star rating with 193 reviews.
When is Tesla open?
Tesla is closed now. It will open tomorrow at 10:00 a.m.
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