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663 Victoria St N, Kitchener, ON, N2H 5G3, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
I’m really disappointed with a recent experience at the Tesla Service Center on Victoria Street in Kitchener, and I feel like I’ve run out of options — so I’m posting this in hopes someone will actually listen and help. On August 21, I brought in my Model Y because the charging socket wasn’t working. When I dropped off the car, it was in perfect condition — no scratches, no marks. I take a lot of pride in how I care for my car, and I know exactly what shape it was in when I handed it over. After the service was done, I was s... read more
Very bad service from the customer service named Zaid at waterloo tesla. Very rude and unprofessional. Please avoid this store and don’t buy any car or do any service at here
After what our friend over at the head of tesla discussed earlier, this Company should not exist in Canada. True North Strong baby
Would give zero if we could. After our service Tesla reps left our driver side window down and left the car unlocked overnight. It was parked roadside. Lucky there was no rain and it doesn’t appear that anyone entered the vehicle we will never know. The lack of care is astounding. Service manager shrugged it off when we mentioned it.
Tesla has a 4 star rating with 502 reviews.
Tesla is open now. It will close at 6:00 p.m.
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