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2919 29th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Absolute horrible customer service. In direct contact with service team for a pretty simple AC check up/recharge. Day off work, 2 hrs one way drive to be told oh the Repair time is tomorrow by 5pm. No solution, no loaner. Nothing. Just a wasted day off work, smug customer service rep, and 4 hrs wasted.
A couple of things - picking up my car when new was an amazing experience. Simple, efficient, and new. Service - I live pretty far away from Grand Rapids - 2+ hours away. I took my car in for warranty service recently. The repairs were delayed due to uncontrollable/unforeseeable issues. The service team went above and beyond getting my vehicle service completed and returned to me. Thank you so much for your above and beyond service and communication. I appreciate you all.
عالی بود
Great customer service. Reps are knowledgeable and helpful without being pushy.
Tesla has a 4.1 star rating with 222 reviews.
Tesla is closed now. It will open at 10:00 a.m.
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