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Ten Pines At Summerwood
- Apartments
- Houston, TX
About this business
Ten Pines is a luxurious new apartment community near Lake Houston. With dozens of amenities and stylish interiors, these Houston Summerwood apartments have something for everyone. Apply today!
Location details
14700 Woodson Park Dr, Houston, TX, 77044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Great apartments. Great staff very understanding and helpful. Nice Spacious Apartments.
Business response:
Hi Jay, thank you so much for this five-star review of Ten Pines at Summerwood! We hope you will remain a happy member of our community for years to come.
Noisy Neighbors I have complained about our noisy neighbors who make noises, cursing, yelling, slamming doors after midnight every night and nothing has been done. I will not be renewing with them!!!
Loved Living At Ten Pines I rarely live at an apartment property for more than a one year lease term. However, I loved Ten Pines at Summerwood and stayed for 5 years! I love the layout of the apartments and it helps that they are fairly new. I never had any major problems there. I felt very safe and my neighbors were always nice. My only problem was having to email an outside company to obtain a daily visitor pass for my guests. One of the reasons I was able to stay so long was due to the Assistant Manager, Janessia! She was... read more
Overall good experience. I lived here for a year back from 2014-2015. The community itself is beautiful, from the apartments themselves, to the office and the pool area. I had two dogs and always enjoyed walking them around the complex. The front office staff were pretty great, especially when we moved in. The move-in process was cheap and painless and they were very accommodating to my large breed dogs, both of which were over 100lbs. Yes, the apartments are on the pricey side, but that is attributable to the area. I think ... read more
Exceptional customer service Exceptional customer service I moved here about three months ago I will say this is some of the best management and maintenance that I’ve seen. If you have a problem Janessia works quickly to resolve it and always greets you with a smile and by your name. in the years I’ve lived in this area I’ve never had management know your name they ask your apartment number and look you up so this is very refreshing . Property is always clean and peaceful. Maintance responds to your work orders very quickly ... read more
Horrible. Look elsewhere. I don't even know where to begin. For starters, the walls are extremely thin! You can hear every single step your neighbor takes, if your upstairs neighbor slams any door, it sounds as if it's one of your doors. You can hear them get intimate with each other. You can hear their conversations, everything! The last good thing I had to say about these apartments was how great management and the maintenance staff treated their tenants but that has officially gone to the trash. I put in a simple request ... read more
Poor customer service I've lived here for two years and it was fine. Tonight however my key broke inside the lock and the after hours maintenance refused to help me get into my apartment even though the voicemail stated they assist with lock outs. To make matters worse I have a pet inside. Now I have no choice but to wait for a locksmith and pay a good amount of money. This is another change to add to a growing list where they failed to notify residents. Another was discontinuing accepting UPS packages and also that they don... read more
Bad Move !!! I was advised by the maintenance staff that the water at the complex is bad !!! This was after I put in a request for foul smelling water coming from my bathroom sink ??
Business response:
Dear Resident: I apologize for the miscommunication you received, please speak to our office staff on how to alleviate your water issue. We look forward to speaking with you soon! THANK YOU, Your Management Team
Ten Pines Recently moved in about 2 months ago, the neighborhood is fairly quiet there is not a lot of disturbance from the neighbors. However, the train does pass through the back of the complex which can be annoying if you're not used to it. The gym is great, it doesn't really get crowded even during afternoon peak hours. There is a nice running trail along the outside of the complex which is secluded from the beltway by trees. There isn't a wide variety of restaurants unless you go about 3 exits down to Wilson but there i... read more
Business response:
Dear resident, Thank you for your review! We do have new office staff in place that would love to meet with you and introduce themselves! There are some new developed areas with brand new shopping centers that include lots of great restaurants in the Summerwood neighborhood that you should definitely check out! The City of Houston has passed the Quiet Zone in the area effective April 2016 that should alleviate the train horn, please speak to your new management team for more information. As for our website, look out for it, ... read more
Frequently asked questions about Ten Pines At Summerwood
How is Ten Pines At Summerwood rated?
Ten Pines At Summerwood has a 4.1 star rating with 188 reviews.
When is Ten Pines At Summerwood open?
Ten Pines At Summerwood is closed now. It will open at 1:00 p.m.
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