Temecula Valley Emergency Services

Patricia Whittington 

on Google

2 months ago

I've been here a handful of times over the last 10 years or so (most recently last week) and they've always been great. In my experience the nurses and doctors have all been very nice and helpful. The wait times are long but that's to be expected in an emergency room. The reason for 4 stars is that I've had issues with their billing. It's a good idea to be proactive and stay on top of the charges so you don't end up with unexpected bills from collections that you weren't aware of. 

Jillian Chambliss 

on Google

2 months ago

Awful! The nurse lied about notes in my medical paperwork. They are completely clueless about epilepsy. I'm a disabled veteran and I am diagnosed with epilepsy. The nurse put that I was angry and pacing back and forth in my room which is a complete lie because in the post ictal state I wouldn't be able to even take the iv and roll it back and forth. The lady was calling me names and it is all on the hospital video. After waking up after an epileptic seizure [ I had 3] the ambulance witnessed my 3rd on route. I woke up in a h... read more

Bailey Kinsey 

on Google

4 months ago

During my ER visit on the night shift, I had an interaction with an LVN ( Savannah on night shift ) that was very disappointing. The nurse was dismissive and spoke with visible frustration, repeatedly commenting on how busy the department was and how much she disliked her job. This made an already stressful medical situation feel worse and left me feeling like a burden for asking questions or advocating for my medical needs. I understand the ER is extremely demanding, but professionalism and compassion are still essential, e... read more

Gursheen Saini 

on Google

5 months ago

Extremely extremely extremely rude nurses, most of them have an attitude problem and talk to you like you’re a dumbass 3 year old. They have never once taken anything I’ve said seriously. This one time I went in it took them 3 and a half hours to give me some Tylenol, even though that’s not what I needed. At that same visit, an elderly gentleman came after me with a broken rib and they paid him zero attention. Another lady kept screaming & yelling & guess what, they paid zero attention to her as well. My advice, avoid this h... read more