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Tein USA Inc
- Auto Parts & Supplies
- Downey, CA
About this business
Location details
9798 Firestone Blvd, Downey, CA, 90241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dont invest in this products. The edfc5 is a catch to lure you in. The coilovers are crap and will not last. Their warranty is nill and will never ever cover, even if you offer to pay for parts. At the end I offered to just pay for the front coilovers, and they said it would be $1600. Online the flex z are $1100 for the entire set...unreasonable. Dont buy from this brand.
I needed minor repair for my coilovers, Paul was very helpful with the process.
Hakaru Ichino and Yoshio Fujimoto would not approve of their brand being impacted by poor management decisions! Another negative experience with Tein, Management should apply Toyota business principles like KAIZAN (continuous improvement) focusing on the Customer especially. After I ordered my Flex Z coil overs in Australia twice, they still were not shipped out costing me thousands in missed bookings and travel expenses, The biggest failure here is that no staff in Australia take any responsibility for this experience and p... read more
This place will do anything to get out of replacing a part under warranty no customer service, they will blame you for not installing it correctly, just a few weeks after purchasing and installing, makes me regret giving tein any business
Scott went above and beyond to help me with an issue I had w my coilovers. It seems the preload had gone a bit out of wack after some heavy driving, and Scott was a huge help in verifying the issue. He worked with me on the phone and tried step by step to help me, and went above and beyond in supporting me. This is why Tein is a great company as they are there to support on anything needed.
Frequently asked questions about Tein USA Inc
How is Tein USA Inc rated?
Tein USA Inc has a 3.2 star rating with 26 reviews.
When is Tein USA Inc open?
Tein USA Inc is open now. It will close at 6:00 p.m.
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