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Ted Russell Ford Lincoln

4.2

About this business

Day after day, Ted Russell Ford Lincoln goes the extra mile, adding a world class buying and service experience that has kept satisfied customers coming back year after year. For 38 years, Ted Russell has served the people of the Knoxville area, providing superior service and customer satisfaction. Today, we carry on that tradition of excellence as the area's leading Ford-Lincoln dealer. 

Location details

8551 Kingston Pike, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
4.22,081 reviews
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Jordy Lane Young's profile image
Jordy Lane Young 
8 years ago
Denise Rodgers's profile image
Denise Rodgers 
8 years ago

Maybe when you take your car to a dealership for the oil to be changed you shouldn't be greated with "Are you sure you are at the right place? This is a Ford dealership and you drive a Nissan". Really?? Do I LOOK stupid? The man I bought this vehicle from always brought it here. Maybe I get the different greeting because I am a woman? 

Janna Joseph Dansby's profile image
Janna Joseph Dansby 
8 years ago

Excellent customer service...Thank you so much Michelle Abele and all the staff that made our 1st experience a huge success!!! We will definitely refer friends to Ted Russell! 

Kristina Allie Rolen's profile image
Kristina Allie Rolen 
8 years ago

I am expecting and I drive a bug. I went in to ted russell and met the most wonderful lady ever , Michelle Abele. The car I was wanting was too expensive, she never gave up and she eventually found me a momma car. My husband and I are so glad we had her help. I now have a 2015 ford focus to put my baby in!!!! I can not THANK Michelle enough for making this possible. If you ever go to ted Russell ford/ Lincoln ask for Michelle Abele. She will go above and beyond for you � 

Robert C Duffey's profile image
Robert C Duffey 
8 years ago

congratulations on increasing the pace. Saw the dealership hit 86 total vehicles for the month of November. 

Ellen Pearson's profile image
Ellen Pearson 
8 years ago

Ted Russell performed a diagnostic on my Lincoln. They told me it needed a new engine and gave me an estimate that was higher than the car was worth. They tried to sell me a new car. Another mechanic fixed the problem for $88. Engine was fine!!!! 

Carrie Whaley's profile image
Carrie Whaley 
8 years ago

Had a horrible experience at Parkside trying to get some warrenty work done and gave them a bad review. Emily Perry responded and ask me to contact her so she could fix it. The Kingston Pike dealership took over and fixed my car without any hassle or hiccups!!! Thanks Emily and Rita!!! 

Larry Johnson's profile image
Larry Johnson 
8 years ago

Horrible service department! Will never go back! HORRIBLE! 

Tyler Quick's profile image
Tyler Quick 
8 years ago

I will never buy another vehicle off them ever again going thru the pain of everything like appointments that was never scheduled bought a new 2016 fusion and told them I wanted it tinted 20% and then put 35% on it watch out for this dealer 

Frequently asked questions about Ted Russell Ford Lincoln

How is Ted Russell Ford Lincoln rated?

Ted Russell Ford Lincoln has a 4.2 star rating with 2,081 reviews. 

When is Ted Russell Ford Lincoln open?

Ted Russell Ford Lincoln is open now. It will close at 8:00 p.m.  

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