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Team Gunther KIA
- Car Dealers
- Daphne, AL
About this business
Location details
29816 Frederick Blvd, Daphne, AL, 36526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Worst service I have ever received. I have spent so much money at this place with no resolution to issues. Recently took my car in for a battery replacement. They couldn't even successfully change the battery promptly. It has been in the shop for a week. They even misdiagnosed the car charging me an alternator... ( I jumped the car off and drove it for over an hour to get to the shop with no issue... it was not the alternator..) I have been asking for an update for three days and haven't received one yet. Now, they will not ... read more
Horrible service from the very beginning! I attempted to purchase my son a car with all approved already from my bank. The salesman ************************* had the absolutely worst customer service and very non chalant attitude. I tried to avoid actually speaking my opinion in an effort to help my son because he wanted the car. Well needless to say I canceled everything: sale and payment check to this dealer. Every questioned I asked he said to refer to the car facts. In addition after I expressed my concerns with his horr... read more
Horrible service department. They have had vehicle for 2 months due to an emissions problem diagnosed by my mechanic. It was still under warranty so I had it towed to **** First it was the battery after sitting there for 3 weeks, then it was somebody was fired, then it was a part they had to replace to test the emissions that was going to take 10 days to get in. A month later nobody returns my calls or answers the phone. Shameful business practice. I am a single parent with a job and am tired of having to ask for rides.
We paid cash for our vehicle and had no plans to finance the vehicle. *** ran our information with all 3 credit reporting agencies. I was under the assumption they were doing a soft check, to verify who we were....NO they ran a full check. Absolutely, unfair business practice....Love the vehicle, but would definitely find another dealership if they continue this practice...
Team Gunther Kia Aug 23, 2023 bbujisic I would give them 0 stars if I could, terrible service, service advisor with whom I have worked tried to scam me in replacing my battery. My car was perfectly fine, just needed regular service, I drove there and everything worked normal but when he sat in the car and tried to turn it on, car wouldn't start. So, he said battery needs to be replaced. I came back after three hours, they didn't replaced battery because they don't have it in the stock at the moment so he wanted to order it. ... read more
Walked in to a car lot where I was approached by a gentleman that was completely unaware of my consideration for the practice of better businesses that would accept paperwork that was documented correctly through a financial .
Team Gunther Kia has had my vehicle in their service department for 8 months. They refuse to return any calls, despite telling me weekly that I will receive an update on my vehicle. Whenever I call or go up there I am given false hope that they will eventually communicate better. I would not recommend this dealership to anyone for any reason. Extremely lacking empathy and extremely unprofessional. At one point, they could not even locate my vehicle.
I would like to share my experience with the next customer. I purchased a vehicle in March from a salesman name ******, which did everything he could to help me and my family. After we paid for the vehicle check - we had some issues that were made very aware of within driving off the lot. I contacted my salesman and he recommended me to contact sales to have my vehicle looked at. I had to wait 2 months for an apt because of low staff. I went in to have my car checked. The service guy told me that I had no working airbags and... read more
I have never been treated so poorly by maintenance rep in my life. Loud obnoxious and provoking . Manager heard it and tolerated her. Something weird there. Don't complain or they will throw you out of the business . Take it or leave it.
Frequently asked questions about Team Gunther KIA
How is Team Gunther KIA rated?
Team Gunther KIA has a 4.1 star rating with 1,275 reviews.
When is Team Gunther KIA open?
Team Gunther KIA is closed now. It will open at 9:00 a.m.
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