Bret B. on BirdEye
3 months ago
12/09/2020, 05:18 AM
Do not purchase a home from Taylor Morrison. Their Community Management Division is completely mismanaged. They write the HOA documents to benefit their interest and not the homeowners. Before a neighborhood takes control of the HOA Taylor Morrison is in control of all decisions made on behalf of the neighborhood without any input or communication with the homeowners. Below is part of an email I sent to 11 executive and upper management people with Taylor Morrison on 11/23/20.
Dear Ms. Palmer, Mr. Hughes & Mr. Fontana,
I want to bring to your attention the mismanagement of the community HOA by your Director of Community Management, Nathan Stith. We are currently in the "transition phase” of turning the HOA over to the homeowners. With his vast experience in hotel golf management and his mere two years of experience in Community Management it is no wonder as to why we are experiencing a voluminous number of problems that he has created for the homeowners in this community.
Under Nathan’s management, we have had numerous issues including landscaping, irrigation, short term rentals, annual life safety inspections and certifications not being performed as well as a budget overrun of $100K. We have had three to four Community Association Manager changes through Pope Properties, which is another story altogether of their feckless management.
He has recently created another inflammatory situation within the community. A homeowner requested a medical exemption to allow him to park his recreational vehicle (RV) in his driveway due to a medical issue that requires him to have access to a toilet when he leaves his home. This exemption was granted by Nathan, as President of the HOA. He failed to notify the remaining board members and the transition committee members prior to making his decision. I’m confident that he did not get or ask for a doctor’s medical diagnosis with respect to the medical context of the disability. It is obvious he neglected to seek legal advice prior to his granting approval of the request.
It’s questionable whether this medical condition is valid. He, the homeowner, has been seen leaving his home for extended periods of time on a bicycle. How is this possible if he requires a vehicle equipped with a toilet to leave his home? Why was this exemption approved? This shows the incompetence of Nathan Stith. Taylor Morrison needs to explain how this type of request can come before the Community Manager and be handled in such a manner. Our homeowners chose this community under the expectation that the best interest of the entire community would be taken into consideration. Nathan Stith has set the precedent for anyone in the neighborhood to request exemptions from the Community Use Restrictions as written in Article IX of the Declaration.
I look forward to hearing from you and please do not hesitate to contact me.
To date, not one of them has taken the time to contact me to discuss my concerns. If you are looking to purchase any Taylor Morrison home, don't do it.