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TaxQuotes Inc.
- Finance
- Irvine, CA
About this business
Location details
18872 MacArthur Blvd suite 200, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Appointments repeatedly missed by service representatives to discuss investigation results.Rep initially told me would not be financially beneficial for me to accept service then put me on hold and then came back on the line and told me by the end of the total service, all of my back taxes would be filed and I would be brought up to date with my taxes. I was told that the service only covers federal and not state taxes.The information given in the initial contact is very deceptive and does not disclose that payments later wi... read more
I started my paperwork in the beginning of the year and it was completed after months of waiting this past summer but I need to make a change and now I cant get a hold of any of the contacts since my file was switched to another person. Its been several weeks anyone has gotten back to me. Hi Noy, thank you for sharing your feedback. We're sincerely apologizefor the delays and communication issues you experienced after your file was reassigned. Thats not the standard we strive for, and were truly sorry for the inconvenience i... read more
This place is a total scam . They ignored my file for months . Filed an extension witout my approval . Stated they would help me resolve my tax issues and did everything but help . This is the worst experience I have ever had with tax prep and Im convinced this place is a total scam. Your team is unprofessional and unhelpful . 0 out of 10 . Terrible communication , unhelpful, unreliable , scam . Hi ******,Were very sorry to hear that your experience has continued to leave you feeling frustrated. We take all feedback seriousl... read more
Tax Quotes made me feel at ease for them to do my taxes for me when they should have been easy for me to do. I did drag my feet, but once all the information was on their desk, everything was quick. They did four years of taxes to catch me up-to-date. Within a week, I had my taxes. I want to thank ***** * ******* You're the best.
Over the years, both personally and through work, I've worked with many financial and tax professionals, most of whom have been both competent and professional; it's a profession that draws conscientious and serious people. ***** ******, EA, stands out at the most resourceful, responsive, and capable tax professional I've had the pleasure of working with. She went way beyond the call of duty to help with a serious tax issue we faced. She correctly assessed the timing and behavior of the state tax people who controlled the ma... read more
Over the years, both personally and through work, I've worked with many financial and tax professionals, most of whom have been both competent and professional; it's a profession that draws conscientious and serious people. ***** ******, EA, stands out at the most resourceful, responsive, and capable tax professional I've had the pleasure of working with. She went way beyond the call of duty to help with a serious tax issue we faced. She correctly assessed the timing and behavior of the state tax people who controlled the ma... read more
Business response:
Thank you so much for your thoughtful and generous review, *****!Were truly grateful for your kind words, and are thrilled to hear that ***** was able to support you during such a critical time. She brings incredible dedication, insight, and care to every client relationship, and your experience is a wonderful reflection of her commitment.Your trust means a great deal to us, and were honored to have been able to assist you and your wife.Thank you again for the recommendation, it means the world to us!
Tax Quotes took $500 from me in promise to file my unfiled taxes. To date my taxes are still unfiled and I have reached out numerous times. I am requesting my money back because now they are stating they are only investigating my case with the ***. There is no case to investigate. My taxes needed filing and I was clear about that and they were clear to file my taxes. This company is a fraud and the BBB gave them A+ rating. They are FRAUDS! America please listen to me! Do not use Tax Quotes.
Business response:
We are sorry to hear that you are unhappy with your experience and appreciate the chance to respond.When you enrolled in our services, you were informed in your initial call with your Tax Advisor that the $500 payment covered a Tax Investigation only. This is the first step in our process and involves obtaining your IRS transcripts to determine which years are unfiled, any balances owed, and whether there are any garnishments or collection actions in place. This ensures we provide informed, accurate recommendations tailored ... read more
I had the best service and help I could expected. From the first phone call with ***** ****** to the next provider, who took care of my case, Mystique Matsuo. Their service, efficiency, caring for my needs and questions with full attention and kindness. My eternal thanks to this team that in an amazing quick process and successful results for my surprise, more than I expected.Thank you to everyone who went an extra mile to help me as fast as I needed. My appreciation for all you guys had done for me. I'm so glad I found your... read more
4 years of taxes done. No issues, always answered my questions and kept me up date!! Highly recommend!
Frequently asked questions about TaxQuotes Inc.
How is TaxQuotes Inc. rated?
TaxQuotes Inc. has a 4.6 star rating with 613 reviews.
When is TaxQuotes Inc. open?
TaxQuotes Inc. is open now. It will close at 5:00 p.m.
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