Tasca Mazda Cranston

Bill H 

on BBB

3 years ago

This company is terrible. I put in a couple of orders without doing my due diligence of making sure they were reputable:(They do not answer their phone and their "Live Chat" simply opens up so you can send an e-mail that won't be answered.I asked to cancel my order multiple times (via e-mail as there is no other option) as I had to buy the items locally to finish the job and never got a response. 3 weeks later and I get a notice that my parts have shipped. SO FRUSTRATING. 

Mike C. 

on BBB

3 years ago

I purchased a 2017 **** Compass from Tasca Auto ********, ** in February of 2018 and also purchased an extended warranty at a cost of $3400. Recently I needed both of my rear wheel bearings replaced and I brought my vehicle to Tasca **** in ******** as instructed. After taking my **** into the service area they let me know that indeed both bearings needed to be replaced however they were not covered under my warranty. The total charge was going to be over $1000. I declined service and they charged me $150 for a "diagnostic f... read more

Rebecca 

on BBB

3 years ago

I have been a customer with tasca for over 10 years and I made a recent purchased which was my 3rd vehicle purchase with this ******************, and the purchase was made in cash. After the sale was completed, tasca made it very difficult to get anything completed, included getting inspection of the car. The way they speak to customers is disgusting and they act like they want nothing to do with the customer one set sale is made. After this particular transaction, I would never go back to them, nor would I recommend anyone ... read more

JEFFREY D 

on BBB

3 years ago

As I check my bank account daily I discovered a ******* deduction. I tracked it down to this operation. Nothing was ordered from this site but if I wouldn't have checked my accounts I would have never known. When confronted via pay pal it was refunded." 

Steven D 

on BBB

4 years ago

I would like to relay a sad story about my son\'s first experience buying a car. He had already made up his mind that he wanted to purchase a 2019 ford fusion hybrid. We noticed 4 of these vehicles for sale, but did not realize they were at different ********** locations. We had traveled to the one in ********. My son was able to find 1 vehicle that suited him, but needed a mechanical fix and a body shop fix which was going to take a few days. My son was anxious to purchase the car and wanted to pay cash, but was told that h... read more

Kristopher B 

on BBB

4 years ago

For someone that buys several **** trucks a year and has dealt with several different **** dealerships this is the worst dealership I have ever dealt with by far..... Im not sure how they sell a single vehicle.... very very poor communication, no one ever calls you back, cant ever get a hold of the salesman **** ******* and the finance *** ***** was no better....... we made a deal on a truck, they ran my credit, I ordered a body specific to this truck and insured it, which I had to order and show proof to get the body upfit ... read more

LISA F 

on BBB

4 years ago

Beware if you bring your vehicle in for service! Brought in my 2015 **** for a sunroof repair (for the 3rd time). We picked the truck up after it being at the dealership for 5 days to find damage to the passenger door. We are not talking a minor ding here, the paint was literally ground down to the metal! The, rude and condescending,service manager , David M****** after referring to me as his "buddy" basically told stated that it didn't happen at the dealership and we were lying. We we suggested that it may have happened the... read more

Manuel 

on BBB

5 years ago

Left my Truck there for 6 hours Came back had to wait another 20 minutes because they put the wrong oil in my Truck. Also had problem with muffler at 36000 miles right after warranty ran out They and forward would not cover it Gave me an offer to fix it not an estimate then tried to change that. I tried calling David mony for 2 days I left messages and they said they left notes on his desk never returned my calls. I am going back to *****. Hate $80000 for a **** raptor and to have crapped going on it at 36000 miles is ridicu... read more

Courtney C 

on BBB

5 years ago

This is by far the worst dealer I've ever been to. The service here was far below anyone would expect for a ***** dealership; I'm surprised ***** would place its imprimatur on this dealer. We brought our car in for a 20,000 oil change and check. Five days later, the car is still not ready. We received a loaner but we have been waiting for our car to go out of town. Also, I asked for a courtesy clean and the car came back filthy. This is a substandard, low class dealer. The only reason I gave this dealer one star was because ... read more