Take 5 Oil Change

All of us work hard to make sure our guests who visit our shop are happy and have all their needs met.

Went today for the 1st time. Nice place, staff were Professional & Courtious. In & out in no time.

They were very helpful and even give you a drink!

Great place, prices good, in and out. Thanks Shaq.

Ok, so first time at this particular location, and they were fairly busy. All the bays were full when I pulled in, but I only waited five minutes or so. I was greeted with a cold water bottle. I could see a few cars pull in behind me as I pulled in to the bay. Everyone I came in contact with was very friendly, so no complaints there. They always have coupons and their prices are decent for all they do IF they do it all... And there's the issue. I told the cashier right off the bat that I knew most of my fluids were low and that I was lame with keeping up on that stuff... He said "Yes, ma'am, I got you!" It was pretty busy by now and I couldn't really tell what they were doing under my hood, but I was SURE they topped fluids since I'd stated I needed them. He was very sweet to my daughter, engaged with her and gave her snacks, so for friendliness, they get an A+. Oil change was quick and he showed me the clean oil stick after. They did fail to change my sticker that tells you when your next oil change was due though. That's important because I'll forget! I didn't think about it until after I left. I also had to ask them to fill my tires, although they were doing it for everyone else around me. After I left, I had to use my wipers and guess what... Fluid was almost empty! Everything should've been filled... Checked my other fluids, and they hadn't added any! The paper given at check out stated everything was filled. Very inconvenient for a single mom who hates to do this stuff on her own, but guess I will from now on. ***EDIT AFTER SPEAKING TO THE MANAGER*** He called back promptly and was very apologetic and friendly, and explained to me why my coolant level was low after they added to it, which honestly made sense. He did admit to a few oversights on their part, but he more than compensated for it, which I denied, but he INSISTED!!! I will be giving them another try, as he explained that this store strives to be exceptional, as it is the main training store for upcoming management. I've added one more star to my rating!

Great service! Very thorough and fast! Every was explained clearly and my car is running great!

Always a good experience. I seriously doubt I’ll ever go anywhere else to get an oil change. The convenience is unparalleled.

Fast, Friendly Service! You do not even have to leave your car!