Take 5 Car Wash

Julie M 

on BBB

2 years ago

Terrible, *********** location is waste of time. First, I waited almost 50 minutes for one bay and there were only two cars ahead. However, 6 other cars which were in the other bays had already come and gone. Of course, your shady way of once you're in a line you can't leave, or I promise you now I would have left. Due to the fact that I had already waited so long, I went ahead and a bad decision by going thru with oil change. So first this moron named ***** asked me if I wanted a hundred-dollar oil change, I said no I want ... read more

Raul M 

on BBB

2 years ago

Improper Oil/Filter Change Leads to Engine Damage: On 7/10/23, took 2008 *** 335i to TAKE 5 on ****************************************************************, ***** for a safety inspection but failed b/c front right headlight was faulty. Took car to mechanic at ************* (**************) to fix head light & check oil leak. Previous oil/filter change done @ TAKE 5 on 1/12/2023. On 8/4/23, ************* reported diagnostic code showing failure of the ***** solenoid and/or electrical circuit b/c in the previous oil change... read more

Julie T 

on BBB

2 years ago

They are young idiots there. A new guy did my oil change last year. Then I went to ****** for my next one and they said whoever did your last one stripped the plug and it needs a whole new oil pan. They suggested I go back to whoever did it so they could remedy their mistake. I did and I guess they put a bandaid on it and said it was good now. Fast forward a few weeks and the oil plug is leaking again. We take it back to take 5 and they said it looks fine and its leaking transmission fluid not oil. We take it to ************... read more

Lacey K 

on BBB

2 years ago

Quick and great guys on ********* take 5 oil change!! 

Steve V 

on BBB

2 years ago

I’m an ****driver so locations are abundant. All used to be well cleaned and decent equipment but now getting raggedy. Leesville by far most convenient but always broke vacuums and the manager is a lazy bum who doesn’t have time for work as always gone to take care of his cat. Broke my wiper, proved on the video a month ago. They are too sorry to even call back after filing paperwork and checking back for 3 weeks. Employees are too lazy to rinse rear window now unless asked Take 5 bought them out and now they are very bad. B... read more

Steve V 

on BBB

2 years ago

I’m an ****driver so locations are abundant. All used to be well cleaned and decent equipment but now getting raggedy. Leesville by far most convenient but always broke vacuums and the manager is a lazy bum who doesn’t have time for work as always gone to take care of his cat. Broke my wiper, proved on the video a month ago. They are too sorry to even call back after filing paperwork and checking back for 3 weeks. Employees are too lazy to rinse rear window now unless asked Take 5 bought them out and now they are very bad. B... read more

Amarrion M 

on BBB

2 years ago

I went to take 5 oil change and not even a week went by and all my oil leaked outta my car due to one of the employees leaving vessels over my oil filter and drilling the cap back on with the vessels in between. It took 3 months to get in contact with their higher management because they told me they didnt have any management at the time because they were moving people around. This happened November 2022. It now July 2023, and their corporate isnt responding either and Ive been trying all year to get this situated, I had my ... read more

Mary M 

on BBB

2 years ago

I been going to take five for years but I quit going because the service was gotten horrible but today July 17th 2023 I was driving by on ***************** n decided to stop glad I did there was three males working the first one greeted me with a water name ***** kept apologizing they will be there soon as possible I waited for at least 20 minutes but the manager he was limping n still hustling trying to get all those cars out in a timely manner then I met ******* he did my oil change very respectful n knowledgeable about my... read more

lisa p 

on BBB

2 years ago

Store 737 in Concord, NC is horrible! I signed up for the three month promotion deal for 9.99, no one told me it would be 40 bucks after the three months. I have tried calling and no one answers the phone there. When running promotions please tell your customers all the details. On top of that the car wash ripped off my front end sign. I will never use that car wash or get my oil changed at the place beside it.