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Tactacam
- Retail
- Caledonia, MN
About this business
Location details
110 N Sunset Blvd, Caledonia, MN, 55921, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Within a month of activating my monthly subscription payment; my credit card was being fraudulently used at Midway USA based in *********. Tactacam is based in *********. $754
Hands down has to be the worst customer service in the world. If you send them a email expect a response sometime before the next hunting season. Changing all my cameras over to Wildgame innovation. Good luck!
My Tacticam Reveal X stopped working within the 1 year warranty period and after calling ************************* all i can do is leave a message. They never call me back and after 4 emails i just gave up! Ive purchased 5 cameras and put new batteries and new SD Tacticam card but the camera wont send pictures or take the!
My complaint is similar to others - cameras and their cellular services (SIM Cards) that have been activated (required to set up the cameras) and do not function. Once you activate the cameras / SIM cards, the (in my case) yearly subscription starts. In other words, the clock is ticking with non-functioning cellular cameras / SIM ********* cards. I am out more than $200 (not including the cost of the cameras) for cellular service / SIM cards. Surprisingly, this is not the worse part. The worst part is Tectacam has made it im... read more
These cameras are extremely frustrating! They will send pictures with every change of temp, every movement of tree or grass yet miss animals completely. I suspect its trigger speed, doesn't seem to matter what setting for motion although if you set it to low you get nothing. over half the time it wont send the requested videos and often doesn't send the check in picture. Suddenly going through batteries like crazy. I bought two of these on my birthday and paid for a one year service for 2 cameras. one camera hasn't been oper... read more
************ billing company ********* will keep billing you each month even after you have canceled the service via their App, and via a phone call and via numerous emails. After months of this I called my credit card company to cancel my card so they could no longer **** me. Terrible.
Great company and customer service. Ive been dealing with them fir 2 years and have nothing but solid experiences. I highly recommend!
This is a poorly run company from a customer service standpoint. While the camera I received and its replacement worked, the interface between the game camera and my computer repeatedly had problems. When i asked for a termination of service because they had double charged me, they dragged their feet and still at this moment have not terminated my service or reimbursed me. Do not get hooked into their business, you likely won't get your money back. All of this is shame since they appear to be a ********* company. ***********... read more
STAY FAR AWAY FROM TACTACAM!!!Absolute worst customer service I have ever seen. My husbands camera stopped taking night pictures after working fine for a month. I initiated a ticket on there website. They emailed me back and said they received the email and would get back to me. They failed on contacting me back. I made several calls to there support number, only to be left in silent space. One time I was on hold for 2 hours and 27 minutes. I initiated another ticket on the website. They asked me for some info, which I suppl... read more
Frequently asked questions about Tactacam
How is Tactacam rated?
Tactacam has a 2 star rating with 54 reviews.
When is Tactacam open?
Tactacam is closed now. It will open at 9:00 a.m.
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