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Tactacam
- Retail
- Caledonia, MN
About this business
Location details
110 N Sunset Blvd, Caledonia, MN, 55921, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Zero stars. Tactacam is the absolute worst! Looks like we are not the only ones dealing with Tactacam issues and billing issues. We paid the yearly subscription and couldnt use our Tactacam for two months because it stopped recording. We did everything right, tried to contact customer service by phone/emails, no response! Finally went to the store where we purchased the Tactacam (Scheels in Mt) We spoke to Scheels store manager, explained the issues with Tactacam, how we paid for the yearly subscription, couldnt use the Tact... read more
Per the website, the camera was to record with a red dot (when turned on). When contacted the customer service team knew the red dot functionality did not work. This behavior seems like false advertising. The Tactacam team could not confirm when the functionality would work NOR did they offer to extend the 30 day money back guarantee; so I returned the camera. I havent received the refund yet. The return policy is consumer pays for shipping so I absorbed the cost of shipping twice (to and return) and we shall see about the s... read more
Business response:
Hello ***, I apologize the red dot functionality did not meet your expectations. Our records show your refund has been processed for the full amount paid, inluding sales tax. I am happy to have a follow up conversation with you if you are still needing assistance, so I will send you a message to the email provided on this review. If my communication doesn't come through, please send a message to ********************************** and let them know to direct you to ************** Thank you
Don't buy Tactacam! I just bought one, the zoom is not working properly, and I cant get any help at all. Horrible customer service. -****
Within a month of activating my monthly subscription payment; my credit card was being fraudulently used at Midway USA based in *********. Tactacam is based in *********. $754
Hands down has to be the worst customer service in the world. If you send them a email expect a response sometime before the next hunting season. Changing all my cameras over to Wildgame innovation. Good luck!
My Tacticam Reveal X stopped working within the 1 year warranty period and after calling ************************* all i can do is leave a message. They never call me back and after 4 emails i just gave up! Ive purchased 5 cameras and put new batteries and new SD Tacticam card but the camera wont send pictures or take the!
My complaint is similar to others - cameras and their cellular services (SIM Cards) that have been activated (required to set up the cameras) and do not function. Once you activate the cameras / SIM cards, the (in my case) yearly subscription starts. In other words, the clock is ticking with non-functioning cellular cameras / SIM ********* cards. I am out more than $200 (not including the cost of the cameras) for cellular service / SIM cards. Surprisingly, this is not the worse part. The worst part is Tectacam has made it im... read more
These cameras are extremely frustrating! They will send pictures with every change of temp, every movement of tree or grass yet miss animals completely. I suspect its trigger speed, doesn't seem to matter what setting for motion although if you set it to low you get nothing. over half the time it wont send the requested videos and often doesn't send the check in picture. Suddenly going through batteries like crazy. I bought two of these on my birthday and paid for a one year service for 2 cameras. one camera hasn't been oper... read more
************ billing company ********* will keep billing you each month even after you have canceled the service via their App, and via a phone call and via numerous emails. After months of this I called my credit card company to cancel my card so they could no longer **** me. Terrible.
Frequently asked questions about Tactacam
How is Tactacam rated?
Tactacam has a 2.1 star rating with 48 reviews.
When is Tactacam open?
Tactacam is closed now. It will open on Monday at 9:00 a.m.
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