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T-mobile

4.1

About this business

Visit T-Mobile Springfield cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

1414 E Battlefield Rd, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1290 reviews
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Meri Callis's profile image
Meri Callis 
4 years ago

I went to this store today to get a phone and due to the fact I have a medical condition and can't wear face masks he refused to see me in the store. told me he could help me outside with it being 90 degrees outside, I don't live in a communist country. 

Carolyn Hughes's profile image
Carolyn Hughes 
recommend  Recommended
6 years ago

the t-mobile's jump program, reception is #1in my book, 

Joetta Kessler's profile image
Joetta Kessler 
recommend  Recommended
6 years ago

Staff was very knowledgeable, helpful, and polite. Everyone I encountered was fantastic and seemed genuinely concerned with the needs of the customers. I will definitely visit this store for my future Tmobile needs. 

Chell Garvin's profile image
Chell Garvin 
7 years ago
Jerry Pridgen's profile image
Jerry Pridgen 
7 years ago

Worst customer service the store on kansa s expressway,always adding more to ur bill,won't answer why!!! 

Stephen Greninger's profile image
Stephen Greninger 
7 years ago
Chance Hogan's profile image
Chance Hogan 
9 years ago

Went to pay my bill earlier and ended up getting a otterbox, a 2 in 1 charger, and a jbl Bluetooth speaker all for 22.50. Couldn't pass that up on a bad day!!! 

Laura Leclair's profile image
Laura Leclair 
9 years ago

We recently switched to T-Mobile. Service in our home was pretty much non-existent as well as other areas we frequent. Calls were staticky and you could barely carry a conversation due to the reception, or lack thereof. You get what you pay for. Their coverage is sub par. We traded in phones when we activated the account and when we had to deactivate and return devices due to lack of coverage they would give us nothing for the phones we traded in that they now have, which we could have traded in for value with another carrie... read more

Micro S.'s profile image
9 years ago

My husband and I just left this store trying to start back up our phone service. The man told us to call customer care. He wouldn't even do his job!! Why would you push someone out the door and not do what youre being paid to do!!?? Worst customer service EVER!!! 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.1 star rating with 290 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 8:00 p.m.  

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