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4178 Highland Rd, Waterford Twp, MI, 48328, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:30 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 7:30 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Problem: Dealership lowballs DMV fees at purchase, later demands more money. They lowballed my DMV registration fee at just $15 (no mention of "estimate") during purchase. Weeks later, they sent an alarming letter demanding an additional $490, claiming an internal “coding error” switched it from a transfer to a new registration. Classic bait-and-switch tactic to squeeze extra money from customers after the deal is signed. Save yourself the headache and buy somewhere else!
I had the pleasure of working with John throughout my car purchase journey. My family has been loyal customers of Wellesley Toyota and they truly take care of and value their customers. John showed this level of care through out the process, learning what I needed in a new vehicle from size, features, and price range and ensuring everything aligned. Once the car was selected, he got to work and walked me through all of the paperwork and from start to finish the whole process took less than a week. He offers white glove servi... read more
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wellesley Toyota. Shaun Fisher General Manager
Great customer service & no pressure. Everyone worked hard & explained everything for the purchase of my vehicle. I would strongly recommend purchasing a vehicle there.
I am so appreciative and grateful to Toyota for working with me. The gratitude is overwhelming, which forces me to stay loyal to Toyota.. not only have the cars that I have bought from Atlantic Toyota worked so efficiently over almost 20 years now, but the people especially the service woman that is working with me this past Saturday and yesterday. She was great dealing with me as a customer.. I will continue to be taking my car to be serviced at Toyota. Thank you.
Mark Welcome is not welcoming at all. He judged buyers and communicated with lack of transparency is really disappointing. Choose other dealers from Toyota Wellesley if you could.
We were taken in right away and they did what they had to do in reasonable time
I’ve been buying cars from the Wellesley Toyota dealership since 1986. I return to them again and again because of the TLC they give me each time I buy or lease a car. I trust them 100% and all these years they have never let me down in service or sales. Wellesley Toyota is my BFF! I just purchased a new 2025 Toyota Corolla. The process was as smooth as silk. I appreciate them as much as they appreciate me - a ton! - thanks especially to my awesome sales contacts: M.M. and B.T. An extra perk is they have some very nice walki... read more
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Shaun Fisher General Manager
A pleasure to do business with. A very friendly staff. A nice environment to conduct business.
Entered online request to test drive a vehicle and was texted by representative to confirm desired appointment time. After confirming with them a different sales consultant Robert Tavares calls us sharing he will be the one to meet us for the appointment. We think great news, however, Robert also tells us he and his manager do not want us to test drive the vehicle until we “run numbers first.” We are shocked and clarify that we in no way can test drive the vehicle until we sit and run numbers. This sounds super shady/slimy a... read more
Szott M-59 Toyota has a 4.7 star rating with 19,218 reviews.
Szott M-59 Toyota is closed now. It will open at 7:30 a.m.
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