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SVS Vision Optical Centers
- Laser Eye Surgery/Lasik
- Caledonia, MI
About this business
SVS Vision is an eyewear retailer providing a large selection of American-made eyeglasses, top designer frames and contact lenses. SVS Vision offers outstanding eye care with a 45-day 'Gotta Love 'Em' Guarantee that provides their customers with peace of mind.
Location details
1829 SE Marketplace Dr, Caledonia, MI, 49316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Dr Otto made me feel extremely comfortable and she was hilarious. The front desk staff was very helpful got me in quickly and they used technology to their advantage so I didn’t have to cramp my hands writing a bunch of shit. Lynda Came up with some great suggestions and a pair that I actually went for, and really helped me out as opposed to another place here in town that I will not name I do not know why people give these guys one star reviews, it sounds more like their poor planning cause problems rather than the stores. ... read more
I'm so frustrated with this place!! When I first went 2 yrs ago it was nice but since then it's awful!! I went to go get a yearly exam and was told that insurance didn't cover it for 2 yrs so my daughter took me to the place she uses and paid out her pocket to get my exam and glasses. Present 2 yrs later and they called me so I called back and they are trying to say I was there last year!! No I wasn't but they won't do anything because they claim my insurance says I was there last year when I clearly Was NOT there!! I'm so d... read more
Running extremely late- over one hour- despite having an appointment. Very chaotic and unprofessional!
I am appalled by the Caledonia location, especially office staff Kathy, at SVS. I have been going to SVS for a few years and brought my boyfriend to this location too this past year as he needed an eye exam and dilation for his upcoming event. Yet I wish I didn’t. The one office staff member, Kathy, has always sounded so impatient and rude when I’m in person as if it was inconvenient to ask things (looks like there are a few previous reviews with people frustrated on that too so I’m assuming it’s her) but I always brushed it... read more
Scheduled an appointment weeks in advance. Got a call from the store a week prior to my appointment. Date was set, work was scheduled off for that time. I live 20 minutes from the store and I arrived on time the day of my appointment. When I arrived, I was promptly informed I wasn’t on their books, and wasn’t even in their system. I was shocked. The person behind the counter had NOTHING to offer, not even assisting me with their mistake. Will never return, and would NOT recommend this location. The worst customer service!!!!
Frequently asked questions about SVS Vision Optical Centers
How is SVS Vision Optical Centers rated?
SVS Vision Optical Centers has a 4.5 star rating with 317 reviews.
When is SVS Vision Optical Centers open?
SVS Vision Optical Centers is open now. It will close at 8:00 p.m.
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