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SUTTON CARPET LTD.

4.8

About this business

Location details

667 Madison Ave 5 floor, Ste 2607, New York, NY, 10065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8490 reviews
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Deborah B.'s profile image
Deborah B. 
10 years ago

Sutton Carpet is the only one I go to when I need new carpet choices/delivery/installation and certainly for cleaning on a regular basis. It's a top-notch outfit. 

Robert Gressler's profile image
Robert Gressler 
10 years ago

We have used Sutton Carpet for many years, for both carpet cleaning, as well as repairs to carpet and oriental rugs, and have always been pleased. They stand behind their work. 

Robert G.'s profile image
Robert G. 
10 years ago

We have used Sutton Carpet for many years, for both carpet cleaning, as well as repairs to carpet and oriental rugs, and have always been pleased. They stand behind their work. 

Maggie T.'s profile image
Maggie T. 
10 years ago

responsive, helpful and smart! Will use them again! 

maggie terris's profile image
maggie terris 
10 years ago

responsive, helpful and smart! Will use them again! 

a homeowner's profile image
a homeowner 
10 years ago

N/A 

Charles Maller's profile image
Charles Maller 
10 years ago

N/A 

Baruch Halpern's profile image
Baruch Halpern 
10 years ago

It is hard to rate them . Cleaning was good. But I was given a price of $234 and I asked is this the final price and she said yes. I was quite clear on this because I was only willing to spend so much. On delivery it became $365 then when I balked she stayed at $234. She said that the $365 included delivery but she could have included this charge when she gave me the price. She lost me as a Customer. 

Business response:

We were not informed that the rug had to be put down after cleaning. That was the the additional cost. Sorry to loose the customer but we are not a bait and switch company and if we had been informed prior to delivery the charge would have been explained. 

a homeowner's profile image
a homeowner 
10 years ago

It is hard to rate them . Cleaning was good. But I was given a price of $234 and I asked is this the final price and she said yes. I was quite clear on this because I was only willing to spend so much. On delivery it became $365 then when I balked she stayed at $234. She said that the $365 included delivery but she could have included this charge when she gave me the price. She lost me as a Customer. 

Business response:

We were not informed that the rug had to be put down after cleaning. That was the the additional cost. Sorry to loose the customer but we are not a bait and switch company and if we had been informed prior to delivery the charge would have been explained. 

Frequently asked questions about SUTTON CARPET LTD.

How is SUTTON CARPET LTD. rated?

SUTTON CARPET LTD. has a 4.8 star rating with 490 reviews. 

When is SUTTON CARPET LTD. open?

SUTTON CARPET LTD. is closed now. It will open tomorrow at 9:00 a.m. 

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