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SUTTON CARPET LTD.
- Contractors
- New York, NY
About this business
Sutton Carpet LTD is an independent, local carpet and rug provider located in the heart of Manhattan. We are Celebrating 39 Years in Business. Serving the NYC Tri-State area, we offer a broad selection of designer and affordable, commercial carpets and residential carpeting, area rugs with licensed installation and cleaning to fit every budget. Our highly skilled and licensed technicians are dedicated to the meticulous care, cleaning and repairs from antique rugs to commercial and residential carpeting. Call our email us, we... read more
Location details
667 Madison Ave 5 floor, Ste 2607, New York, NY, 10065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sutton Carpet is the only one I go to when I need new carpet choices/delivery/installation and certainly for cleaning on a regular basis. It's a top-notch outfit.
We have used Sutton Carpet for many years, for both carpet cleaning, as well as repairs to carpet and oriental rugs, and have always been pleased. They stand behind their work.
We have used Sutton Carpet for many years, for both carpet cleaning, as well as repairs to carpet and oriental rugs, and have always been pleased. They stand behind their work.
responsive, helpful and smart! Will use them again!
responsive, helpful and smart! Will use them again!
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It is hard to rate them . Cleaning was good. But I was given a price of $234 and I asked is this the final price and she said yes. I was quite clear on this because I was only willing to spend so much. On delivery it became $365 then when I balked she stayed at $234. She said that the $365 included delivery but she could have included this charge when she gave me the price. She lost me as a Customer.
Business response:
We were not informed that the rug had to be put down after cleaning. That was the the additional cost. Sorry to loose the customer but we are not a bait and switch company and if we had been informed prior to delivery the charge would have been explained.
It is hard to rate them . Cleaning was good. But I was given a price of $234 and I asked is this the final price and she said yes. I was quite clear on this because I was only willing to spend so much. On delivery it became $365 then when I balked she stayed at $234. She said that the $365 included delivery but she could have included this charge when she gave me the price. She lost me as a Customer.
Business response:
We were not informed that the rug had to be put down after cleaning. That was the the additional cost. Sorry to loose the customer but we are not a bait and switch company and if we had been informed prior to delivery the charge would have been explained.
Frequently asked questions about SUTTON CARPET LTD.
How is SUTTON CARPET LTD. rated?
SUTTON CARPET LTD. has a 4.8 star rating with 490 reviews.
When is SUTTON CARPET LTD. open?
SUTTON CARPET LTD. is closed now. It will open tomorrow at 9:00 a.m.
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