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Sushi Madre
- Japanese
- Laredo, TX
About this business
Location details
8610 McPherson, Ste 210, Laredo, TX, 78045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 10:00 p.m. |
My service was great and the food is amazing. It is a little confusing to read the menu but only because they have such a great variety. Overall I would return.
Food was great and the presentation was also great. The waiter .. not so much.. when asked certain questions about the menu he was snappy and very short answers. He never really answers us. We just said ok and he would walk away leaving us with the same questions.. he seemed annoyed and unfriendly.. as far as the food ... definitely would recommend to others.
Business response:
I’m so sorry to hear about your experience with us. This is definitely not the kind of experience we want for our clients. A customer relations specialist will be reaching out to you shortly to further investigate the instance. We look forward to finding ways to improve our customer satisfaction through your feedback.
Thank you for reaching out to me. It is great to see that your restaurant is taking the initiative to make improvements. Running a business is not an easy task, although once there begins a conversation a change can be made. I hope to dine there again with my family to enjoy great company and delicious food.
It was horrible watching other tables get service and I had no server. No one greeted me after I was seated. I waited 22 mins before I decided to leave. I let the manager know about the service and how I had to just leave and not stay because I didn't want to be a rude customer. Horrible horrible customer service
Business response:
I’m so sorry to hear that your experience has been so frustrating. This is definitely not the kind of experience we want for our customers. One of our customer relations specialist will be contacting you shortly to investigate the incident
Frequently asked questions about Sushi Madre
How is Sushi Madre rated?
Sushi Madre has a 4.4 star rating with 865 reviews.
When is Sushi Madre open?
Sushi Madre is open now. It will close at 11:00 p.m.
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