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Sunshine State Health Plan - Sunrise, FL

1.7
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About this business

Location details

1301 International Pkwy # 400, Sunrise, FL, 33323, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
1.7292 reviews
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Lazaro A.'s profile image
Lazaro A. 
on Birdeye

2 years ago

Sunshine health and its case managers are the worst, do not use sunshine care you will be disappointed, long term care is the worst, they don't care about the elders all they care is to collect a pay check. very rude case managers and their supervisors are even worst. 

hp3312's profile image
hp3312 
on Birdeye

3 years ago

AVOID IF YOU CAN!!!! Our new policy with Sunshine Health started 1/1/21. On the 27th of the month, our pharmacy went to get authorization on a refill for a common medication my wife has been on for well over a year. Instead of authorizing it, they said the doctors' office had to call them. BUT THAT WASN'T ENOUGH. THEY WITHHELD AUTHORIZATION WHILE THEY WAITED FOR PATIENT NOTES FROM THE DOCTOR INDICATING THAT THE DRUG TREATMENT WAS EFFECTIVE!!!!! Meanwhile, we had to go to the pharmacy and pay $95 for the meds instead of... read more

D t.'s profile image
D t. 
on Birdeye

3 years ago

This insurance should be illegal. I don't even have it anymore yet I'm still dealing with the bullshit of a 2 year old bill even after showing proof and confirmation numbers of approvals. You people are disgusting and it will be my last year dealing with you, I'd rather overpay a lawyer than give into your scams. 

Janira r.'s profile image
Janira r. 
on Birdeye

3 years ago

Este es el peor seguro medico que mis hijos han tenido....llamas para cambiar el medico primario tienes que esperar por horas para hacer el cambio...te dicen de 7 a 10 días laborables te llega la tarjeta nueva del seguro y llevo mas de dos semanas esperando y nada...ahora verique en la pagina y les sigue apareciendo en mismo dr primario o sea tengo que llamar de nuevo...estuve 3 días buscando dr porque ninguno quiere trabajar con este seguro y los que si lo aceptan no son muy buenos...y para completar ordene medicamentos ov... read more

Morris W.'s profile image
Morris W. 
on Birdeye

3 years ago

I find this network piss poor and useless They refused to pay for multiple services and supplies that are needed for their clients. Most physicians I ve met with declined and refuse treatment to patients thats covered by them because they don't pay them. Im currently a care taker for a love who is unfortunately a client of their's and will probably have to continue to care for if she remains under their network  

Tamba M.'s profile image
Tamba M. 
on Birdeye

3 years ago

I am a client of Sunshine Health and I have found out lately that the Case Managers that have been assigned to me are very unprofessional and lack basic Human ethics. The one I have now is call Monta Cason, and soon as he was assigned to my case, he arrived at my Apartment few weeks after and started making some unprofessional comments such as "I don't deserve the hours I have". I found this statement very offensive because I am a quadriplegic, and I have no family member living with me. After several weeks of his departure ... read more

bjsmbonn1981 B.'s profile image
bjsmbonn1981 B. 
on Birdeye

4 years ago

I'm writing this review based on the quality of care that a family member of mine has received. I'm also writing it based on the amount of services offered to me and also tonight to me. I'm also a full-time caregiver to a relative my son home they say they can't prove that I provide 30 hours of kin to him is that not ridiculous when he lives with me 24/7 and that he is diagnosed that he needs 24/7 care due to three brain surgeries.the respite care but they have sense in my house is not their fault however it is unbelievable ... read more

Ray S.'s profile image
Ray S. 
on Birdeye

5 years ago

Stay away if you can. Some have no choice. I thought Humana Medicaid was bad. I care for someone and do all the admin stuff and what chaos. Suggest writing your congressperson and file a complaint with Sunshine Health (just to get things on record). Also Better Business Bureau, maybe potential American Disability Act violations, etc. Disgusting the amount of people involved in the never ending nut rolls and yet it only gets worse. The SH provider list is never up to date and a waste of time. Socialized medicine and i... read more

Melanie G.'s profile image
Melanie G. 
on Birdeye

5 years ago

Ambetter commits fraud regularly. First, they decided that $8,900 is less money than our $3,000 deductible so we owe everything. They don't comply with federal regulations to provide breast pumps to mothers. They then reprocess your claims to put some money toward co-insurance instead of the deductible so you owe more money and they owe nothing. This isn't how insurance works. They work the Better Business Bureau automated system, saying they're looking into it and then because you don't respond BBB closes the complain. They... read more

Frequently asked questions about Sunshine State Health Plan

How is Sunshine State Health Plan rated?

Sunshine State Health Plan has a 1.7 star rating with 292 reviews. 

When is Sunshine State Health Plan open?

Sunshine State Health Plan is closed now. It will open on Monday at 9:00 a.m. 

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