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Sunshine State Health Plan - Sunrise, FL

1.7
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About this business

Location details

1301 International Pkwy # 400, Sunrise, FL, 33323, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
1.7292 reviews
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Ruth J.'s profile image
Ruth J. 
on Birdeye

10 months ago

Sunshine insurance is the worst insurance I ever saw. None of them care. The government needs to do something about it. Specifically the case manager. 

Derbi M.'s profile image
Derbi M. 
on Birdeye

10 months ago

Awful! Why change my PCP out of the blue, before an important appointment? Only for the new PCP to be for children? It is not right whatsoever! It has caused me a lot of wasted hours getting all this mess cleared up, then on top of that changing my birthday back to the wrong year after it was fixed? It is like someone went in and randmoly reste everything. Terrible. 

Kerry C.'s profile image
Kerry C. 
on Birdeye

a year ago

the very worst insurance company there is dont waist youre time. 

Kerry C.'s profile image
Kerry C. 
on Birdeye

a year ago

worst insurance company ever dont do business with them will regret it 

Dlainey's profile image
Dlainey 
on Birdeye

2 years ago

Don’t take insurance please!! Is the worst one death trap  

Isabel F.'s profile image
Isabel F. 
on Birdeye

2 years ago

I’m writing this review because I think this insurance company sure not be in this country. This is absolutely bullying to a patients and families. But no only the company also that people who works for this company. I’m asking my self if this people don’t have family and needs. How can people work for a health insurance whose are stilling the money from a Medicaid and government that provides this for who needs help? 

FORJANDO HISTORIA CON S.'s profile image
FORJANDO HISTORIA CON S. 
on Birdeye

2 years ago

Even when you are going to put up with a company as inefficient as Alivi, this Company has Subsidiary Companies like Optimum that give a bad Service and Alivi allows it and justifies it. I see that you as a Medical Insurance Company in Reviews have only 1.8 Stars and it will continue to decrease because you are demonstrating a great inability to have control of those who work for you. If they do not improve, they will lose a large clientele to other more efficient insurances. I have been waiting for two hours and they told... read more

delilah P.'s profile image
delilah P. 
on Birdeye

2 years ago

The worst health plan ever. I have been on hold for over 2 hours only to obtain a vision phone #. They have yet not given it to me. Please change your plan. Customer service is the worst customer service ever. I have been transferred 7x and yet no one can provide the right information. What saddens me is that I was a supervisor in NYC for Medicaid calling center. And my department was never like this health plan. I made sure my staff was trained correctly and professionally. Please change plans ASAP!!!!!!! 

L. D.'s profile image
L. D. 
on Birdeye

2 years ago

I switched to sunshine health recently and I've been denied doctor's approve arthritis patches for my back by sunshine health even though medical proof show that I have arthritis up and down my spine and I have a pinch nerve and to make matters worse they denied my acid reflux gerd capsules that I've been on for years again medical evidence proves gerd and hietal hernia that I have ,so I'm assuming that this particular medicaid insurance company does care if a patient lives or die to continually denied a patient access to m... read more

Frequently asked questions about Sunshine State Health Plan

How is Sunshine State Health Plan rated?

Sunshine State Health Plan has a 1.7 star rating with 292 reviews. 

When is Sunshine State Health Plan open?

Sunshine State Health Plan is closed now. It will open on Thursday at 9:00 a.m. 

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