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Sunrise Toyota Parts Department
- Auto Parts & Supplies
- Oakdale, NY
About this business
Location details
3984 Sunrise Hwy, Oakdale, NY, 11769, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst experience from Keith in finance. He didn’t give us any paperwork when we ordered our truck, then titled it in our names before it ever reached the dealership and 20 days before we took delivery. Cost us over $140 extra in property tax and dealership still hasn’t fixed the title. It’s been almost three months. Don’t do business with these people.
Business response:
Lori, this has been corrected, and you should be receiving a refund from your county. If you do not receive, as offered before, please let us know and we will reimburse you for our error. You should have received an email with the correction date when recorded. Thank you.
I am just trying to pay my first bill and NO ONE has my info. Every time I call I get transfered ALL OVER the place and then you call SETF and they tell you to call the dealership and vice versa. The salesmen managers are less than desireable people and I truly left there paying more than I should have for my car. I won't be buying from here again. GET IT TOGETHER PLEASE. You all make me feel insane when I call there! How are you guys so unorganized? I am trying to give you money. I used to suggest this dealership to all of ... read more
Business response:
Kelsie, we're sorry that this has been your experience with us and we would like to make sure you get the information you need. Please send us an email and we guarantee we will get back to you as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
RecommendedGood repair job, but bad waiting time
Business response:
Hello Laurie Boutchyard, we appreciate you taking the time to leave us this feedback.
RecommendedI bought my 2016 RAV4 Hybrid at Haley... and I never left. There’s a sense of security in knowing I can always bring my vehicle in for service and not be overcharged. I also appreciate the separate area where I can plug into their WiFi and continue working.
Business response:
Congrats on the new RAV4 James! We appreciate your business and loyalty. Let us know if there is anything else we can do for you. Thank you for choosing Haley Toyota and drive safe!
RecommendedQuick and thorough sales team!
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
RecommendedWe had Luis as our salesman. Very accommodating and we got in and out fast. There’s nothing better than a New Toyota
Business response:
Jimmie, we are very happy that Luis provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Business response:
Michael, we apologize that your experience has been a frustrating one and would like a chance to address any concerns you have directly. Please send us an email and we promise to respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
We turned in our RAV4 in November. We were going to buy another car from them and decided to leave the license plate there until we switched vehicles. Didn’t end up purchasing and left the lot without the plate. Wasn’t notified after the fact that we forgot it. This weekend we got invoices from SunPass with a Toyota Corolla pictured with our plate. Had to surrender plate to DMV this morning since it was stolen. DMV said an employee most likely stole it and put it on another vehicle. The manager and sales rep we worked with t... read more
Business response:
Hi Rachel Yandek, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 667-9051. We look forward to hearing from you.
Frequently asked questions about Sunrise Toyota Parts Department
How is Sunrise Toyota Parts Department rated?
Sunrise Toyota Parts Department has a 4.7 star rating with 666 reviews.
When is Sunrise Toyota Parts Department open?
Sunrise Toyota Parts Department is closed now. It will open at 7:30 a.m.
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