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Sunrise Apartments
- Apartments
- Nashville, TN
About this business
Location details
189 Wallace Rd, Nashville, TN, 37211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter Desde el día uno me han ayudado en todo. Estoy muy contenta de haberme mudado aquí. Espero el resto de mi año sea igual , los de mantenimiento excelente. Las personas de la administración igual.
Verified Renter The staff and maintenance here are awesome Emily the office manager is very sweet and she makes sure the residents here are taken care of and if you have a maintenance issue they are right there to fix any problem
Verified Renter Me encanta vivir aqui,se siente una tranquilidad que no la cambiaria, Emily y Danna fueron muy atentas desde el primer dia,recomiendo este lugar para vivir al 100%
Verified Renter Sunrise just keeps getting better and better! As I approach the beginning of my third year at Sunrise, I am impressed with the improvements that appear almost daily. We have a brand new and beautiful iron fence that surrounds the lush front lawn, and it is complemented by gorgeous new lamp posts that add to my feeling of security. In addition, I recently had a combo washer/dryer installed in my apartment as well as a brand new balcony that my English bulldog Donny and I both love. Sunrise management is top of... read more
Verified Renter So far things are great. The apartment is very modern, and up to date. The noise level is not bad at all. The laundry matt here is very affordable, the pool is always clean and beautiful. I don't have anything that we're unhappy about!
Fabulous Staff I moved in one week ago, and so far, everything is great! Colin took me on tours of each floor plan and answered all of my questions. Emily is quick to communicate and made move in process simple. Ernest is the real MVP. Unfortunately, I had to request after hours maintenance, but he quickly came to the rescue and fixed the heat. He was very kind, and I think the community is lucky to have him.
Business response:
Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon. Sincerely, Emily Villalba Community Manager
Still Not Great The biggest problems came from the fact that multiple things were broken when I moved in and were never fixed during my tendency. They varied from doors (bedroom and bathroom) that physically would not close to kitchen cabinets with the bottom falling out. When I moved out my full deposit was kept, some of the reasoning included a $70 fee for disposing of items despite the fact that I am 100% sure my apartment was completely empty. I called and left a message to inquire about this and got no response. The apa... read more
Business response:
We want to thank you for taking the time to give feedback about your recent experience. Efficient and professional customer service is very important to us and we apologize for falling short. In order to learn more about what happened we would appreciate if you reached out to at your earliest convenience, my email is manager.sunriseapts@freemanwebb.com Usually when a resident is charged move out fees, I will personally email you with pictures and an explanation of the charges. If you did not receive it, I apologize in advanc... read more
Mgmt Overall the apartment is not bad. It is an older place with flaws but the management is terrible. When I moved out I was charged with carpet damage from a pet when I never even owned a pet. When I explained to the management I never owned a pet they didn't listen and told me I took over the lease from someone else. This wasn't in the lease agreement so management spun a web on nonsense to pin the damages on me. I really hope the management changes or at least goes through training on how to handle these situations.
Not bad for the price *says smoke free on description - NOT accurate! Our neighbor smokes and it is permanently in our apartment also* That being said: Pros: small community, usually pretty quiet, huge walk in closet, big enough bedroom for a king sized bed and two dressers, nightstands and a shelf. Oh - and double sink bathroom. Office staff is super nice, our maintenance issues have always been resolved quickly - but we go to the office straightaway, not through online. Small community garden that one of the residents tend... read more
Business response:
Hi, Thank you for your review. I'm sorry for any misunderstanding, however, we do not offer smoke-free apartments. Have we been made aware of this issue? We would like to try to remedy the situation. Please contact me directly at sunriseapts@freemanwebb.com. I'm glad that you have enjoyed some of the great features of your apartment. We now offer upgraded apartments as well as standard apartments at an affordable rate.Each apartment also receives scheduled pest control every six weeks as preventive maintenanc.We are happy th... read more
Frequently asked questions about Sunrise Apartments
How is Sunrise Apartments rated?
Sunrise Apartments has a 4.4 star rating with 270 reviews.
When is Sunrise Apartments open?
Sunrise Apartments is closed now. It will open tomorrow at 10:00 a.m.
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