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Sunrise Apartments
- Apartments
- Nashville, TN
About this business
Situated atop a hill with fantastic views, this all one bedroom community has great green space and immediate access to I-24.
Location details
189 Wallace Rd, Nashville, TN, 37211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Mgmt Overall the apartment is not bad. It is an older place with flaws but the management is terrible. When I moved out I was charged with carpet damage from a pet when I never even owned a pet. When I explained to the management I never owned a pet they didn't listen and told me I took over the lease from someone else. This wasn't in the lease agreement so management spun a web on nonsense to pin the damages on me. I really hope the management changes or at least goes through training on how to handle these situations.
Not bad for the price *says smoke free on description - NOT accurate! Our neighbor smokes and it is permanently in our apartment also* That being said: Pros: small community, usually pretty quiet, huge walk in closet, big enough bedroom for a king sized bed and two dressers, nightstands and a shelf. Oh - and double sink bathroom. Office staff is super nice, our maintenance issues have always been resolved quickly - but we go to the office straightaway, not through online. Small community garden that one of the residents tend... read more
Business response:
Hi, Thank you for your review. I'm sorry for any misunderstanding, however, we do not offer smoke-free apartments. Have we been made aware of this issue? We would like to try to remedy the situation. Please contact me directly at sunriseapts@freemanwebb.com. I'm glad that you have enjoyed some of the great features of your apartment. We now offer upgraded apartments as well as standard apartments at an affordable rate.Each apartment also receives scheduled pest control every six weeks as preventive maintenanc.We are happy th... read more
ROACHES ROACHES. When I first moved in the apartments were ROACH INFESTED. I gave them two months notice of me moving in. My move in date was already delayed because they didn't caulk the tub. I took a day off work to move my stuff from storage to the apartment. I moved a car full of stuff to the third floor. To find it ROACH INVESTED. They were coming from the outlets, carpet, and were hanging out on the wall. I had to move my belongings back down to my car and re pack it. Management told me it would take a few more days be... read more
Business response:
I'm so sorry that your experience was not good. We now have pest control to come in and treat each apartment, free of charge, every 6wks as a preventative measure. We want to ensure that everyone's time here at Sunrise is a pleasant one. Sincerely, Sunrise Management
Absolutely Awful This place is a scam! It's an old, broken down apartment complex with a new coat of paint to hide all the blemishes. The floors are not level. The walls have cracks in them. The wall unit A/C is pointless because there is barely any insulation. The maintence crew is stacked full of idiots who bang on the wrong doors and try to enter the wrong apartment EVERY time. Oh and get ready to be woken up at 8am on the dot when someone's balcony needs to be repaired because that's when they start swinging hammers. I'm... read more
Business response:
I'm so sorry that your experience was not the best. Many changes have been made,such as a new maintenance supervisor who is very attentive and thorough.Our maintenance team is also very Knowledgeable. We try to consider resident's need for peace and quiet by not starting work that involves hammering and /or other loud noise before 9am. The card readers in the laundry room have been serviced and are there for everyone's convenience making it easier to get laundry done since you don't have to carry quarters or buy prepaid card... read more
sunrise apartments This is a single bedroom and studio community. It is usually pretty quiet and I haven't had many issues while living here. Maintenance doesn't always get handled immediately. Their system is online so I'm not sure if the requests are never received or what. Overall it is not a bad place to stay.
Business response:
Great news! Sunrise is still quiet. Our online system has been updated where we are now able to receive all requests. General Service requests are handled within 24hrs and emergencies are done the same day 24hrs per day. You'll love it here!
Frequently asked questions about Sunrise Apartments
How is Sunrise Apartments rated?
Sunrise Apartments has a 4.3 star rating with 196 reviews.
When is Sunrise Apartments open?
Sunrise Apartments is closed now. It will open tomorrow at 10:00 a.m.
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