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Changing the way our world is powered by making solar and storage more accessible to everyone.
8900 Amberglen Blvd #325, Austin, TX, 78729, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I received the Chapter 11, reorganization notice from the court. What happens to my 25 year warranty? I was a cash customer, no lease. Purchased through Freedom Solar of Texas. Please explain how SunPower can honor this. From what I'm reading it appears Maxeon is in financial trouble, too. There is a perceived value for 25 years of replacement parts and service. If we were to sell our home, the perceived value of not being able to offer remainder of promised warranty through transfer form(from SunPower) is no longer there. S... read more
Door to door soliciting, ignores no soliciting sign anyways.
My solar stopped working TWO YEARS AGO. Sunpower has STILL not resolved this issue as of present day (06/18/24). I’ve been assigned THREE different “Escalations Specialists” - specifically looking at you MICHAEL HAYES - none of which answer the phone or email, but promise to “get this over the finish line”. This company is an absolute joke. They expect you to pay a monthly lease fee as part of your contract, but they don’t maintain their systems. Essentially - they demand I pay my monthly lease fee despite the fact my system... read more
Bought a system a couple years ago .Now it has an alert( one or more devices not operating properly) . Tried chat and got disconnected 3 times. Finally got someone and they said 2 panels aren't communicating. Seems inverter is out on 2 of them. They had me cycle power and now they say to wait 24 hours so they can monitor it. Observing a faulty system is not a fix. How can you get warranty work done now that Sunpower is in transition? Looks like I made a bad investment. Unbelievable!
It appears as if this company is in the process of filling for bankruptcy. For homeowners that paid SunPower more on the basis of 25 or 30 years of service, SunPower and it's new owners would do well to make right and begin repairing old systems or offer new useful upgrades to the system, instead of walking away from thousands of clients who trusted the SunPower brand. Homeowners should continue to seek communication channels wherever they may be
SunPower Corporation has a 2.4 star rating with 37 reviews.
SunPower Corporation is open now. It will close at 7:00 p.m.
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