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Sun Solar
- Springfield, MO
About this business
We sell, install, and maintain solar energy systems in Springfield,
Location details
2531 North Patterson Avenue, Springfield, MO, 65803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGood service good installers. Our bill over the summer was $13 per month and no more. We had $160.44 credit. My last bill for December was $47.14 and my credit is gone. I'm hoping we don't get a large bill for January... Sometime during the summer a tech came out to make an adjustment to the system because the meter wasn't working correctly. I hope there is not a problem with the bill being so much higher. Empire has not responded to me.
Business response:
Thanks for the great review!
Business response:
Thank you Carolyn Smith Lively! We really appreciate your support!
Business response:
Virginia Garzon, thank you very much for the great review! We truly appreciate your support!
Business response:
Thank you for the great review!
To start the salesman is great until you buy, then good luck reaching them. The customer service is awesome until you get the panels then once again its time to avoid us. We have been promised callbacks that never happen. Its been almost two months since we went live with our panels and we still can't get online to monitor our usage since no one ever set it up or showed us how to use it. We were misled on the tax credit and our monthly solar payment. We were also sold a system that should generate 6.89 kwh but has never come... read more
Business response:
I am truly sorry to hear that you’ve had a negative experience. I want to assure you that we will do everything that we can to make it right. For the monitoring issue: I have put in an expedited support ticket for our technician who sets up monitoring to contact you ASAP. When it comes to the tax rebate, our consultants are advised to recommend that our customers speak to a tax professional about his/her options.Additionally, I can confirm that the accident with the roof was promptly resolved as you stated. I have requested ... read more
To start the salesman is great until you buy, then good luck reaching them. The customer service is awesome until you get the panels then once again its time to avoid us. We have been promised callbacks that never happen. Its been almost two months since we went live with our panels and we still can't get online to monitor our usage since no one ever set it up or showed us how to use it. We were misled on the tax credit and our monthly solar payment. We were also sold a system that should generate 6.89 kwh but has never come... read more
Business response:
I am truly sorry to hear that you’ve had a negative experience. I want to assure you that we will do everything that we can to make it right. For the monitoring issue: I have put in an expedited support ticket for our technician who sets up monitoring to contact you ASAP. When it comes to the tax rebate, our consultants are advised to recommend that our customers speak to a tax professional about his/her options.Additionally, I can confirm that the accident with the roof was promptly resolved as you stated. I have requested ... read more
Frequently asked questions about Sun Solar
How is Sun Solar rated?
Sun Solar has a 4.3 star rating with 851 reviews.
When is Sun Solar open?
Sun Solar is closed now. It will open at 8:00 a.m.
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