Summit Health

Sangeetha M. 

on Birdeye

4 months ago

When I visited the facility in Berkeley Heights for my Audio test and ENT appointment, I arrived 10 minutes late. At the reception, I informed the staff of my delay, and the receptionist assured me it was fine. However, she then sent me directly to the ENT without acknowledging my scheduled audio test. When I asked why I wasn't sent for the audio test first, she responded that she wasn’t aware I had one and did not accommodate me for the same day. Later, I received charges for the ENT visit. When I called to dispute the cha... read more

CM 

on Birdeye

10 months ago

All my medical information is being looked at by Summit medical associates that also means front desk people . In my portal and in my health records anyone in the  office can read what is in your chart.  I feel that is a HippA violation only your doctor snd authorized medical staff not just technicians should have access to your private information. If you have any personal information anyone in their whole network is now looking at it. I asked to have personal information removed that was never related to my medical care th... read more

Jim A. 

on Birdeye

a year ago

I received inappropriate treatment for cancer in my ear. I’ve tried several times to speak to patient relations leaving several messages with no return calls. This Group has fancy mission statements that are a joke. I had to find medical provider to treat my cancer.  

Justin D. 

on Birdeye

a year ago

Hey folks, Summit has great Ent’s but if you’re looking to get an MRI, come on, if the guy can’t stick a needle in you, that’s a red flag to put your brakes on. 

Ron M. 

on Birdeye

a year ago

They are fast becoming a bunch of money grubbing, less than competent thieves. My primary couldn't even find large accumulate wax plugs in my ears and misdiagnosed me. Their billing department is awful. They tried to bill me $140 for my FREE Medicare annual wellness visit under some phony pretext. Steer clear. They only want your money.  

Robert F. 

on Birdeye

a year ago

First Summit Health has grown too big too fast. The front desk employees are rude, show little concern for patients (just want to collect the copay!) As you go to the exam room you pass a large group of kids that I can only guess future health care workers who are their to learn from the full time employees. Making jokes, eating, (Go Summit Health). As a patient you are led around not aware of what is next for me I was rudely told GO BACK AND HAVE A SEAT! The facility is dated along with the waiting room. I am in good he... read more

Knitone1 

on Birdeye

2 years ago

If I could leave zero stars, I would. Second time I waited 3 months for an appointment with different doctors. Both times appointment was confirmed, then cancelled the day of. When I called to rebook, another 3 month wait? This is how they get you to go the the new, or lesser doctors. By pawning you off on someone else. No thank you  

deborah k. 

on Birdeye

2 years ago

I would give it 0 stars if it were an option. This facility is only out for profit. I had an echocardiogram performed at the end of December, and the person who read my scan read it incorrectly. As a result, I had to undergo a PET scan to determine if i had a metasisis from cancer. I had to pay and extra $3000 out of pocket due to the incompetence of the radiologist who read my echo. I filed a BBB complaint, which predictably went nowhere because they found the radiologist's result to be appropriate. I will no lon... read more

Rich J. 

on Birdeye

2 years ago

I have been meaning to put this out here for quite a while. My wife was a patient of the Oncology Department as her Dr W was a part of Overlook Hospital. Our local Doctor thought it would be best for her to see Dr. W. So after 2 days, no Dr W. So as her husband I called Dr W at Summit Health to see if and when he will go see her. The girl who answered the phone was very obliging and took down the information and contacted Dr W. So later on that day, the girl, NOT THE DOCTOR called to advise me that Dr W saw no need to visi... read more