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Sullivan-parkhill Imports
- Auto Repair
- Champaign, IL
About this business
Sullivan-Parkhill Automotive is dedicated to your satisfaction. We are the only place you need to shop for new and used vehicles. We carry new Chevrolet, Cadillac, Mercedes-Benz and Volvo, as well as a wide selection of Certified-Pre Owned vehicles. We are committed to going above and beyond the expectations of each individual that walks in our door. Sullivan-Parkhill is conveniently located in Champaign, Illinois and serving the Bloomington, Danville and Decatur areas. We are always available to answer your questions and ca... read more
Location details
440 W Anthony Dr, Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Incompetence at its finest at the service department. Took car in to have a complete look over due to noises being made by car after doing some self improvements. Was told after thirty minutes that car was fixed. Within 48 hours noise was back. Now being told that they will look at the entire car (was supposed to have already been done) and charge us accordingly with a credit for the thirty minutes previously spent on car. Not happy at all with treatment. Was told it wasn't "their fault" I lowered the car. I don't believe I ... read more
Very professional and care about their customers. Quality work done in a reasonable time
Business response:
Thanks for the nice comments. We work very hard to take care of our great customers. Thank you for your business and your review
Sullivan-Parkhill Service Advisors are top notch. They handled a tough situation recently in a very professional manner. I want to give special thanks to Paula and Sharon. Well done!
I like them.they take excellent care of my car.steve is a real gentelman.helps me with what needs to done. So can make a good decision.
Business response:
Thank you for your review, Sharon. We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Jacob Tucker - GSM - jtucker1977@gmail.com
I have had HORRIBLE customer service at this dealership in getting my Volvo S60 serviced. I have tried multiple times for them to get in right but no luck. So, I drive well out of my way to get my Volvo worked on where I get exceptional service, knowledge and professionalism!
SAMM SHEBI best customer service I ever got from a car dealership! Even months after the sale still impressed with his work ethic. He is a honest and genuinely caring guy. Go see him and you will not be disappointed.
I always have a great experience when I go there!
Business response:
Thank you for writing this great review, Kyra! I'm happy to hear that our team has consistently provided you with the great experience we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Best, Jacob Tucker - GSM - jtucker1977@gmail.com
I have no complaints about Sullivan Parkhill in Champaign - they took my car in Tuesday morning & had it back to me in the afternoon. Dawn was very pleasant & the gentleman that gave me a ride back home while my car was getting fixed was very nice! They were prompt and courteous! I will be bringing my car there from now on! :)
Great sales force, especially Art Dixon and I've had nothing but good luck with the service department . Big thumbs up from me for all the folks at Sullivan-Parkhill.
Frequently asked questions about Sullivan-parkhill Imports
How is Sullivan-parkhill Imports rated?
Sullivan-parkhill Imports has a 4.5 star rating with 120 reviews.
When is Sullivan-parkhill Imports open?
Sullivan-parkhill Imports is closed now. It will open at 9:00 a.m.
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