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Sugar Factory Biloxi
- American
- Biloxi, MS
About this business
Location details
Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, Biloxi, MS, 39530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:00 a.m. | |
| Tue | 7:00 a.m. to 2:00 a.m. | |
| Wed | 7:00 a.m. to 2:00 a.m. | |
| Thu | 7:00 a.m. to 2:00 a.m. | |
| Fri | 7:00 a.m. to 4:00 a.m. | |
| Sat | 7:00 a.m. to 4:00 a.m. | |
| Sun | 7:00 a.m. to 2:00 a.m. |
Tee provided great customer service with a smile!
Sweet Name, Sour Experience So we hit up the Sugar Factory thinking we were in for a good time — fun vibe, crazy drinks, all that jazz. Instead, we got cold food and colder service. Our meals showed up like they’d taken the scenic route from the kitchen, and by the time they landed, I swear the fries were as chilly as the bartender’s attitude. Speaking of which — our bartender couldn’t have cared less if we existed. No “hey folks, how’s it going,” not even a fake smile. Every time we ordered, he acted like we were interrupti... read more
I went for my birthday, terrible service. The waiter Jerry claimed to be a manager but proceeded to tell us “I need to go get this approved by a manager” because he didn’t bring out food we ordered. Stuff was floating around in our drink *brown and white clumps*. I didn’t even get a sweet treat for celebrating my birthday there. He stood over my party while we left our tip. He claimed people steal his pens. This was the only time he actually paid attention to us. Never got refills. I’ll NEVER come to celebrate my birthday or... read more
We went for breakfast after staying at the hotel. There were a handful of people in the restaurant. My husband first tried to order the open faced breakfast sandwich. They informed us they were out of biscuits. Then he attempted to order steak and eggs the same as I had. The waitress asked him to wait as she was unsure if they had enough for us both to order the steak and eggs. She did come back amd say that there were two steaks left. When she left, the elderly couple eating next to us said that they had to get a different ... read more
First time and love it
Frequently asked questions about Sugar Factory Biloxi
How is Sugar Factory Biloxi rated?
Sugar Factory Biloxi has a 3.9 star rating with 1,345 reviews.
When is Sugar Factory Biloxi open?
Sugar Factory Biloxi is open now. It will close tomorrow at 2:00 a.m.
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