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Subway
- Sandwiches
- Kapolei, HI
About this business
Location details
Kapolei Pwy/Kualakai Rd Space D-132/Suite 419, Kapolei, HI 96707, Kualakai Pkwy Space D-132/Suite 419, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Ivy, i think is her name, the lady with dreads or braids, must either had a bad morning, or just unhappy w/ her job. Zero customer service from her. No greeting customers as they come in, just straight “What you want?!” in an irritated tone! She also spent a good 15 minutes wiping down a small machine while her other coworker simultaneously made 5 subs by herself. The line got really long and instead of stopping what she was doing to jump on the line and help make subs, she stayed wiping down nothing on the little meat cutte... read more
12/26/25 around 11:00AM the most rudest darker skin lady working. She had the worst attitude when talking to me… so rude that the ladies behind me also noticed how rude she was. subway, you need to double check who you guys are hiring cause she had the worst customer service i don’t even wanna come to this location anymore. however, the darker skin boy working that rung me up was nice and had good customer service, maybe the lady needs to take some notes from him because there was no reason for her to have an attitude with m... read more
Customer service is beyond horrible. Wouldn’t recommend
Customer service was not it I did not get greeted when I came in the store but when I came in I saw one of the employees trying on shoes in the back and it took them a while to start my order, and when I asked for a cookie they dropped it on the counter but still gave it to me and the cookie looked like there was a small bite mark in it and this happed on July 1st so who ever worked that day needs to improve there job skills
Service was beyond horrible. I have been to this location many times and it really depends on who is working to determine whether the service will be good or not. I have the Host ID # of who was serving me: JRCV64B5D25Wz569. A tall boy, broad shoulders served me. He was the one assembling the veggies of my sandwich. I went in with my mom and she asked for "Hot honey sauce" which is a sauce requirement for 2 of the sandwiches on their menu. She got what was left of the bottle and I was next; I asked if they had more and the w... read more
Frequently asked questions about Subway
How is Subway rated?
Subway has a 2.9 star rating with 30 reviews.
When is Subway open?
Subway is closed now. It will open tomorrow at 10:00 a.m.
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