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Suburban Volkswagen of Farmington Hills

4.4

About this business

Location details

37911 Grand River Ave, Farmington Hills, MI, 48335, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.41,031 reviews
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Don De Laire's profile image
Don De Laire 
8 years ago

Got our second Jetta this year, purchase 2016 in March and leased 2017 today! Great dealership, Clarence Carpenter is the best and manager Steve is always there to make sure you are completely satisfied. The is what the purchase and service experience is supposed to be Happy New Year! 

Lindsay Warren's profile image
Lindsay Warren 
8 years ago
Hollisa Tennille's profile image
Hollisa Tennille 
8 years ago

Excellent customer service. I came in on a Saturday right at closing for them to replace my headlamps and they got me in and out within 30 minutes. 

Greg Podolak's profile image
Greg Podolak 
8 years ago

Since 2012 I have bought or leased 4 Volkswagens from Suburban of Farmington for me and my family. They are the only ones who have ever serviced my Volkwagens I have always enjoyed the service I received and would not think of going anywhere else. Thank you Suburban Volkswagen!! 

Lynette Hughes's profile image
Lynette Hughes 
8 years ago
Nick Cobb's profile image
Nick Cobb 
8 years ago

Very professional, helpful, and quick to service my car! 

Dalton Kristoff's profile image
Dalton Kristoff 
8 years ago

The 1st encounter was good, I had my Beetle GSR oil change done here. The next one was a disaster, and I’m saying now, I’m done with this dealership. Shout out to Jim VeuCasovic, man you are so helpful and very pleasant, I’m being sarcastic. 

Jennifer Lynn's profile image
Jennifer Lynn 
8 years ago

Had our Jetta in for 30k matienence- took way longer than expected, our oil was overfilled, car wasn't washed, and all our original issues we've had since day one (squeaky driver window, loud exhaust, crooked steering wheel) they seem to have no reports of, and to this date nothing has been fixed. We actually tried to return the car after leasing bc we were so dissatisfied within the first two days of ownership- but we were "too late." All I can say is that we are counting down the months until turn in, and will NEVER get an... read more

Anita Rushlow's profile image
Anita Rushlow 
9 years ago

They lost my car after it was towed in. Thank goodness they found it. They delayed my repairs for over 3 days for one part to come in. While waiting for that part they ignored the other repairs, which was the A/C system. They dragged it out. Said they had no loaners. Had to escalate to Service Dept. Manager Jason. Had to call his manager, Larry, left 3 voicemails and he never returned my call. AVOID THIS DEALERSHIP!!!!!!!!!!!!!! 

Frequently asked questions about Suburban Volkswagen of Farmington Hills

How is Suburban Volkswagen of Farmington Hills rated?

Suburban Volkswagen of Farmington Hills has a 4.4 star rating with 1,031 reviews. 

When is Suburban Volkswagen of Farmington Hills open?

Suburban Volkswagen of Farmington Hills is closed now. It will open at 9:00 a.m. 

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