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37911 Grand River Ave, Farmington Hills, MI, 48335, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I've been here a few times for service work and it's always gone smoothly. service staff is super nice. especially Kevin Duff.
I was in and out very quickly. I was greeted quickly and very professional.
I had an appointment at 10:30am and dropped my car off at 10:28am. At 2pm I still had not heard anything for the service department. I called and they told me that my service person Amy would call me back. She did not. I called again at 3:30pm and they told me she was with a customer and would call me back. The whole time I was checking the link they sent me and it said my car was still at the first stage - checked in. Around 3:40p Amy finally called and in a very unprofessio… See more
They give very good service and explain the work in advance. I came with my grandson and they took special care of him that made my time easy. Appreciate the curtesy!!
Business response:
Hi Shivhari Srivastava, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SAM BAZZI WAS THE BEST SALESMAN EVER!
Business response:
Marsha, thank you for your kind review; we are happy to pass along your comments to Sam and the team here at Suburban Volkswagen of Farmington Hills! Che' Shaydak GSM/ROM
I have been having My VWs and Audi’s serviced here for almost 20 years - never a bad experience. The service advisors are great - professional and knowledgeable.
Business response:
Denise Sellers-Cole, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Awesome as Usual..!!!! 5/5
Had an horrible experience. Service person was rude and seemed prejudice towards me and husband because we are BLACK. Was lied to through process. They did not want to give us the services we paid for. They only did when a tech pulled around and told us information that caught the service person who was helping us in a lie. My husband and I have purchased and serviced 4 vehicles with Suburban Imports of Farmington Hills over the years. Would never recommend this place for service again, especially for people of color.
People at Suburban VW of FH are always there to help your needs. in Sales, in Service and in Parts Departments. Thank you Adrian on a new whip. (Y)
Suburban Volkswagen of Farmington Hills has a 4.4 star rating with 1,031 reviews.
Suburban Volkswagen of Farmington Hills is closed now. It will open tomorrow at 9:00 a.m.
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