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Suburban Ford of Ferndale
- Automotive
- Ferndale, MI
About this business
Location details
21600 Woodward Ave, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 09:00 a.m. to 2:00 p.m. |
Thank you Alex C from the Service Department for answer all my questions and concerns, for being so patient and polite, the excellent customer care and auto services. I would definitely recommend and will be returning!
My last experience with Suburban Ford in Ferdale was disappointing. I was given one price for shocks and after the work was done given a higher price. This was my 1st time working with this service advisor and I felt she was dismissive when it came to my concerns about the pricing. From this point on I will only do oil changes and tire rotations here.
*** Update - Chris reached out and made sure that my issue was properly corrected. Issue is resolved. Thanks again! I brought my vehicle in for a recall on the toe links and the repair was completed, but only a rear alignment was performed. As a result, my steering wheel is now off-center and the vehicle does not track straight. This created a dangerous situation this morning while driving on icy roads, where the car pulled left despite driving straight. I attempted to contact the dealership but have not received a response.... read more
Excellent service
Carrie was my sales consultant and she did an amazing job. Friendly and fast process. She worked out a great offer for me. Ask for Carrie for the best service 💛
Frequently asked questions about Suburban Ford of Ferndale
How is Suburban Ford of Ferndale rated?
Suburban Ford of Ferndale has a 4.2 star rating with 2,239 reviews.
When is Suburban Ford of Ferndale open?
Suburban Ford of Ferndale is closed now. It will open at 9:00 a.m.
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