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Stuff Etc

4.0

About this business

Location details

1210 Flammang Dr, Waterloo, IA, 50702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.0730 reviews
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Renee Kuker's profile image
Renee Kuker 
3 years ago

I understand prices went up every where but broken items priced high..a small container of playdoh you can get for 50 cents at Walmart 1.49 ..a crown kids decor literally had a hole in it ...a pj mask toy missing the back off of it marked close to 20 that was definitely not a enjoyable trip ..do better other two locations I been too were not like that these are just a couple of examples on some items I picked up 

Marie Mossoczy's profile image
Marie Mossoczy 
3 years ago

Nice place to find gifts. 

Dean Pilt's profile image
Dean Pilt 
3 years ago

Why take seasonal items in when they are 2 months from getting to your tote. They will keep all the profits or toss items. Very poor service!!! 

Rachael Koehler's profile image
Rachael Koehler 
5 years ago

Horrible, horrible, horrible! The staff was absolutely so disrespectful! I have never been treated so poorly! The prices are also more than buying new! 

Business response:

I apologize that your recent experience at one of our locations was not what you had expected. We would like to hear from you. At your convenience please feel free to call our Corporate Office at 319-545-8488. 

Virginia Harkin's profile image
Virginia Harkin 
5 years ago

Lack of customer service. Long story: I’d inquired about something on FB marketplace (had been posted for ‘over a week’) and the seller replied that it had just been dropped off at Stuff. I went to Stuff the following morning; it was not out on the floor. I asked and was told that it wouldn’t have been priced yet. AND TO COME BACK IN A WEEK OR TWO. They had something I wanted to buy but wouldn’t take an extra step to make a sale. 

Business response:

Virginia, I am very sorry that this situation happened to you today. I can understand your frustration and I apologize that we couldn’t make the sale happen for you. Unfortunately when someone brings in items to our store we at this point in time do not have the ability to get it priced that day. Although we wish we could, that is just not how our consignment process functions due to the massive amount of intake we take in one day. We have over one hundred totes brought in some days and it could take hours or maybe days to f... read more

Luke Hoerner's profile image
Luke Hoerner 
5 years ago

better customer service.. 

Kaia Widitz's profile image
Kaia Widitz 
5 years ago

Absolutely awful place to work. was continually harassed and bullied by management. When I reported this to HR, they promptly chose not to take any of it seriously, instead choosing to side with the man who was harassing me. They treat their employees horribly, pay very little, and have no regard for how hard their employees are working. Please do not shop here and support this horrible business! 

Trisha Parizek's profile image
Trisha Parizek 
5 years ago

This new policy that you wait in line to stand & watch someone go through your stuff is absolutely ridiculous. With 3 or 4 kids usually in tow it's a ridiculous expectation that I can't drop & go. Plenty of places allow you to leave while they go through your items. My business & my stuff will happily go somewhere else. 

Jake Oglesby's profile image
Jake Oglesby 
recommend  Recommended
5 years ago

Here’s the deal. I worked part time while in between jobs, and I seriously loved the people there. Always willing to have fun (I am always having fun so it might have been against their will.) The lack of maturity in this time is crazy. People need to learn to have some poise and not be childish in their response to things they don’t get. This business does right by their employees more so than any other company i have seen. I will always recommend Stuff Etc., the same way I will always recommend people learn how to be matur... read more

Frequently asked questions about Stuff Etc

How is Stuff Etc rated?

Stuff Etc has a 4 star rating with 730 reviews. 

When is Stuff Etc open?

Stuff Etc is open now. It will close at 8:00 p.m.  

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