Strogen's Service Experts

Bill M 

on BBB

a year ago

The guys from *************************** came today after I called about a busted water heater Ive been with ************************* for over 25 years and have received nothing but professional service. Every tech thats come to my home was thorough and knowledgeable. If Im around for another 25 years I hope they are also. Thank you *************************. 

Bryan B 

on BBB

a year ago

Best heating and AC company in ********. I have used them for years and have never had a single issue. They arrive on time, always send a technician that has experience with the particular maintenance issue I called about AND their prices are always very fair and reasonable. 

Suzanne M 

on BBB

a year ago

I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more

Marilyn S 

on BBB

a year ago

************************* serviced my system today. He was prompt, pleasant, thorough and answered my questions. I appreciated his service. 

Charlie R 

on BBB

a year ago

Service and personnel were great. They did a thorough job and answered all questions. Pleasant to deal with. Highly recommend them. 

Thomas Z 

on BBB

a year ago

Master *******, *************************, and his assistant went out of their way to come to my home to fix a toilet that leaked when flushed. *****, a veteran USAF civil engineer, was courteous, knowlegeable and efficient. As a veteran myself, I recognized his professionalism and honorable attitude. I enjoyed talking to him and appreciated his honesty about the repair, costs and warranty. I highly recommend this individual to anyone who is looking for a master plumber. I admit that Service Experts costs tend to be on the m... read more

Ila K 

on BBB

a year ago

I am greatly concerned about the persistent harassment I have endured from this company. Over the past several months, I have been consistently receiving unsolicited calls from them at various times throughout the day, despite my repeated request to be added to their do not call list. It is important to note that I have absolutely no interest in availing myself to their services.Furthermore, I find their pricing structure to be exuberant, which greatly diminishes any potential value in their offerings. I would not hesitate t... read more

Brenda H 

on BBB

a year ago

******** has always been a dependable *** for or needs. They are friendly, knowledgeable and always communicate well as appointment time approaches. 

Linda H 

on BBB

a year ago

On 9-21-23 I called Falso on the recommendation of my neighbor. My furnace would not ignite. I was told the cost would be $98 plus any parts and labor needed. The tech and sales person came and within a few minutes the furnace was diagnosed and started. For some reason (on his own) the tech decided to further check the furnace and stated there was carbon monoxide levels were "off the charts". My carbon monoxide detector did not go off even after placing it on the furnace next to the hole that the tech poked in the flue (with... read more